Telemedicine Appointments

Telemedicine Appointments

To help keep patients with health care needs at home, Monument Health has launched telemedicine appointments in our primary care, specialty clinics and therapy services.

A Monument Health telemedicine visit is similar to an in-clinic appointment using videoconferencing. Patient and doctor talk about symptoms, treatments, prescriptions and other health questions the patient has. A record of the visit is kept in the Epic electronic health records system, and the patient can review the visit in MyChart, Epic’s patient portal.

Patients can schedule a telemedicine visit by calling their provider. Those with an existing in-person appointment who would like to switch to a telemedicine appointment should contact their provider’s office.

Health care insurance companies’ coverage policies are rapidly evolving in response to COVID-19. Many insurance carriers are implementing policies to temporarily address telemedicine video and phone visits.

Insured Patients:

Telephone visits and video visits will be billed to your insurance carrier. Copayments, coinsurance, and deductibles will be billed to you as directed by the carrier. Please contact your insurance carrier directly if you have questions about your insurance benefits.

Uninsured Patients:

The Monument Health Uninsured discount (currently 40%) will be automatically applied to the billed charges before a billing statement is sent.

To quickly access telemedicine coverage information from some common insurance providers, please see links below. If your provider is not listed, you may have to contact them to see what is covered.

Locations Available for Telemedicine

Monument Health Belle Fourche Clinic
2200 13th Avenue
Belle Fourche, SD 57717

Monument Health Buffalo Clinic
209 Ramsland Street
Buffalo, SD 57720

Monument Health Custer Clinic
1220 Montgomery Street
Custer, SD 57730

Monument Health Hill City Clinic
238 Elm Street
Hill City, SD 57745

Monument Health Hot Springs Clinic
1100 Highway 71 South
Suite 101
Hot Springs, SD 57747

Monument Health Lead-Deadwood Clinic
71 Charles Street
Deadwood, SD 57732

Monument Health Rapid City Clinic
2805 5th Street
Rapid City, SD 57701

Monument Health Rapid City Clinic
640 Flormann Street
Rapid City, SD 57701

Monument Health Family Medicine Residency Clinic
502 East Monroe Street
Rapid City, SD 57701

Monument Health Spearfish Clinic
1420 North 10th Street
Spearfish, SD 57783

Monument Health Spearfish Clinic
1445 North Avenue
Spearfish, SD 57783

Monument Health Sturgis Clinic
2140 Junction Avenue
Sturgis, SD 57785

Monument Health Wall Clinic
112 7th Avenue
Wall, SD 57790

Monument Health Behavioral Health Center
915 Mountain View Road
Rapid City, SD 57702

Monument Health Dermatology
2805 5th Street
Rapid City, SD 57701

Monument Health Dermatology
550 East Colorado Boulevard
Spearfish, SD 57783

Monument Health Heart and Vascular Institute
4150 5th Street
Rapid City, SD 57701

Monument Health John T. Vucurevich Cancer Care Institute
353 Fairmont Boulevard
Rapid City, SD 57701

Monument Health Neurology and Rehabilitation
677 Cathedral Drive
Rapid City, SD 57701

Monument Health Neuropsychology
677 Cathedral Drive
Suite 201
Rapid City, SD 57701

Monument Health Orthopedics and Sports Medicine
2479 East Colorado Boulevard
Spearfish, SD 57783

Monument Health Orthopedic & Specialty Hospital
1635 Caregiver Circle
Rapid City, SD 57702

Monument Health Rehabilitation
2200 13th Avenue
Belle Fourche, SD 57717

Monument Health Rehabilitation
2449 East Colorado Boulevard
Spearfish, SD 57783

Monument Health Sleep Center
2929 5th Street
Rapid City, SD 57701