Monument Health makes every effort to work with journalists to help you accurately tell our story and keep the public informed. However, under the Health Insurance Portability and Accountability Act (HIPAA) and various state statutes, we are required to protect the privacy of patients and their families as per the South Dakota Code of Cooperation, A Public Relations Handbook for Hospitals, Long Term Care, Physicians and Media (2017) published by the South Dakota Medical Association and the South Dakota Association of Healthcare Organizations available here.
We regularly distribute news releases and post them on our website. If you would like to be included on our distribution list, please send your contact information to firstname.lastname@example.org.
If you are following up on a news release, or if you have a story related to Monument Health or involving health care trends, please contact Monument Health Strategic Marketing & Communications during normal business hours at the number listed below.
Strategic Marketing & Communications
Nights and Weekends
If you are working on an urgent story and need to contact Monument Health, call 605-755-9100 or 605-755-1000 and ask to be connected with the on-call public relations contact.
If you seek an update on a patient’s medical condition at any Monument Health Hospital, please contact a hospital coordinator at the numbers listed below. Remember, you must have the patient’s full name, including correct spelling. We can only give one-word condition reports such as good, fair, serious or undetermined. If patients don’t consent to the release of information about them, we can’t comment.
Ask for a hospital coordinator at the numbers listed below:
- Rapid City Hospital – 605-755-1000
- Custer Hospital – 605-673-9400
- Lead-Deadwood Hospital – 605-717-6000
- Spearfish Hospital – 605-644-4000
- Sturgis Hospital – 605-720-2400