Financing Options

Financing Options

Zero Interest Payment Options

Need help paying your bill?  Monument Health is pleased to provide options of interest free payment plans to assist our patient families in meeting their financial obligations.

Monument Health in house payment plan:

  • Up to 12 months to pay
  • $25 monthly minimum payment
  • 0% interest
  • Simple to sign up
  • First payment required at the time you sign up

Call the Customer Service Department at (605) 755-2455 or (844) 641-5134 to sign up for the in-house payment plan.

Commerce Bank

Together with Monument Health, Commerce Bank offers patients and families a line of credit to help pay outstanding balances. Health Services Financing (HSF®) operates just like a monthly loan, with one monthly payment, allowing you to easily budget into your household finances.

  • Affordable long-term payment option
  • 24, 36, 48- or 60-months terms available
  • Monthly payment at 0% APR
  • No credit checks
  • No set up fee
  • No paperwork to enroll
  • Simple terms

Sign Up Today! If you are interested in self enrolling for a HSF® account, click the button below.

Enroll

If I have a question, who do I call?

Contact Monument Health Customer Service at (605)755-7660 for general and enrollment questions. Contact Commerce Bank at (855) 893-1292 with questions regarding an established account.

What is the minimum amount that can be financed?

The Financially Responsible Person (FRP) must finance $250.00 at minimum for the initial transaction.

Is there a penalty if this is paid off early?

No, there is no early payment penalty.

What are the payment terms?

Payment terms are as follows:

What happens if I have additional balances that I want to finance in the future?

The new balance(s) can be added to the existing Line of Credit up to a total of $50,000.00.

What happens if I miss a payment?

The FRP should contact Commerce Bank at (855) 893-1292 to discuss how they will bring the account current. Commerce Bank may also assess a late fee.

I want to cancel my financing plan. How do I do that?

The FRP should contact Commerce Bank at (855) 893-1292 to cancel an established account. Any outstanding balance will be transferred to Monument Health.

Do I make my payments directly to the Provider or to Commerce Bank?

Payments should be sent to Commerce Bank.

What are my options for getting the payment to Commerce Bank?

You have several options:

  • Make a quick payment using a checking/savings account, or debit card (including eligible HSA/FSA cards*), or enroll in Online Banking by navigating to https://healthcare.commercebank.com/

  • Make a payment over the phone using our FREE 24-hour automated phone system at the toll-free number below. You will be prompted to select the appropriate option to make a payment from your desired checking or savings account, or an eligible HSA or FSA account*

  • Mail checks made payable to Commerce Bank to:
    Commerce Bank, P.O. Box 801042, Kansas City, MO 64180-1042

Visit us at https://healthcare.commercebank.com for recurring payments options, or contact us at 855-893-1292 to speak to a representative.

Can I add multiple family members in one financing plan?

Yes. The Financially Responsible Person can establish one financing plan for multiple accounts.

If I finance additional balances, does this affect my overall repayment terms?

The overall repayment terms do not change. Each time you finance additional balances, those lines of credit have their own unique repayment terms listed on the revised monthly billing statement for each balanced financed. You will be asked to pay one monthly consolidated amount.

Contact Us

Monument Health Patient Financial Services 605-755-7660
Commerce Bank 855-893-1292