Discrimination is against the law.
Monument Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sex stereotypes, sex characteristics, intersex traits, pregnancy, pregnancy-related conditions, sexual orientation or gender identity. Monument Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sex stereotypes, sex characteristics, intersex traits, pregnancy, pregnancy-related conditions, sexual orientation or gender identity.
Monument Health provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats
and other formats).
• Free language assistance services to people whose primary language is not English,
which may include:
• Qualified interpreters
• Information written in other languages
If you need reasonable modifications, appropriate auxilary aids and services, or language assistance services, contact the Section 1557 coordinator at Section1557Coordinator@monument.health or 605-755-1557.
If you believe that Monument Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:
Employees:
Vice President of Human Resources
353 Fairmont Boulevard, Rapid City, SD 57701
Phone: 605-755-5510, Option 0, Fax: 605-755-9036
Patients:
Section 1557 Coordinator
353 Fairmont Boulevard, Rapid City, SD 57701 | Section1557Coordinator@monument.health
605-755-1557
You can file a grievance in person or by mail, phone, fax or email. If you need help filing a grievance, the Section 1557 Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
Patients and Employees:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
Phone: 1–800–368–1019, 800–537–7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html