COVID-19 Information and how to schedule a COVID-19 test

COVID-19 Information

Experiencing symptoms of COVID-19?

  • Fever or chills
  • Cough
  • Shortness of Breath
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

*List does not include all possible symptoms. 

Schedule a COVID-19 Test:

Option 1: A COVID-19 assessment tool is available to the right of this web page.

Option 2: If you are experiencing symptoms and would like to schedule a test
Schedule An Appointment Online

Option 3: If your symptoms are severe or you need to speak to a nurse, please call the Nurse Triage Line at 605-755-1350. They are available Monday – Friday from 8 a.m. to 6 p.m. and 8 a.m. to 4 p.m. Saturday and Sunday.

Testing Locations by Appointment

  • Rapid City Urgent Care on Jackson Boulevard
  • Spearfish at the North 10th Street Clinic
  • Custer Hospital & Clinic
  • Lead-Deadwood Hospital & Clinic
  • Sturgis Hospital & Clinic
  • Belle Fourche Clinic
  • Buffalo Clinic
Schedule An Appointment Online

Frequently Asked Questions

COVID-19 Testing & Results

Can I get tested if I’m not sick?

Yes. Monument Health offers COVID-19 PCR testing for people who have no symptoms or known exposure but need to be tested for travel, return to work, return to school or return to school activities.

Under federal guidelines, this type of testing is not covered by Medicare and many private insurance plans. The cost is $225. All patients having non-covered COVID-19 testing are expected to pre-pay before services.

If you are traveling out of state, visit the CDC website travel plan page to check the COVID requirements for the state you are traveling to.

Patients can schedule COVID-19 PCR testing through the following options:

  • MyChart, self-scheduling
  • Calling the Nurse Triage Line at 755-1350
  • Directly calling a drive-through clinic site, where a Patient Access Specialist can schedule a lab-only COVID-19 visit

Asymptomatic patients will be required to sign up for MyChart to receive their COVID-19 results. Turnaround times will be 24-48 hours.

COVID-19 testing is covered by insurance when associated with:

  • Patients who have COVID-19 symptoms
  • Pre-surgical services
  • Exposure to a known positive
  • Hospital admission, discharge or transfer
  • Pregnancy/Antenatal screening
  • Required testing for treatment/procedures

Free alternative – at-home testing:

The South Dakota Department of Health offers a free, at-home COVID-19. For more information, visit the Department of Health website.

How many COVID-19 positive inpatients does Monument Health have?

Monument Health COVID-19 facts can be found here.

How are samples processed?

Monument Health Laboratories has its own in-house test processing, and the turnaround time for results is 24 to 48 hours.

How do I get my results?

Test results are sent to the provider who ordered your test or to your Monument Health primary care provider. Patients will also be able to read the results of their COVID-19 test by logging onto their MyChart profile.

  • If the test is positive, Monument Health nursing staff will call you. Afterward, we’ll also post the results in your MyChart account.
  • If the test is negative, your results will be posted in your MyChart account or sent by mail, depending on your preference. (MyChart is much faster.)

Monument Health MyChart can be accessed online or patients can download the MyChart app via Google Play Store or Apple Store.

For more information on how to use MyChart click here.

Can an antibody test measure immunity?

At this time, the current antibody tests cannot test or measure the immunity provided from the vaccines. They are approved for detecting past natural infections, and do not provide any proof that an individual does — or does not — have any neutralizing antibodies.

Some requests have come as a response to information in recent news stories about how immunocompromised or immunosuppressed patients may not receive the same level of protection from COVID-19 vaccines. 

The CDC notes that patients with moderately to severely compromised immune systems don’t always develop the same level of immunity after vaccination compared to people who are not immunocompromised. However, this cannot be measured using the antibody tests currently available. 

Other COVID-19 Questions

What is the current Visitor Policy?

An updated visitor policy can be found here.

How can I connect with a loved one in the Hospital?

We encourage you to use digital resources to connect with your loved ones in the hospital and to assist them in their care. Learn more about free resources available to use. 

Or send a free, personalized greeting card to a friend or loved one who is currently a patient at a Monument Health hospital here.

What is the concern with COVID-19 variants?

Viruses constantly change through mutation. When a virus has one or more new mutations it’s called a variant of the original virus. Currently, several variants of the virus (SARS-CoV2) that causes coronavirus disease 2019 (COVID-19) are creating concern in the U.S. Learn more about the variants here.

What medications work to treat COVID-19?

Currently Monument Health uses these approved medications to treat patients who are hospitalized with COVID-19.

Debunking COVID-19 myths

Chances are you’ve heard about a food, drug or other method that claims to prevent, treat or cure COVID-19. But while it might be tempting to use a questionable product or method to stay healthy during the pandemic, it’s extremely unlikely to work and might cause serious harm. Read more here.

What financial services are available to help pay my bills?

The COVID-19 pandemic is creating many challenges, and we understand your ability to pay bills may be affected. Our Patient Financial Advocates can help develop plans to ease your financial hardship and the stress you’re experiencing during this time. Learn more here.

What are telemedicine appointments and how do they work?

To help keep patients with health care needs at home, Monument Health has launched telemedicine appointments in our primary care, specialty clinics and therapy services. Learn more here.

How can I protect myself and others?
Three Important Ways to Slow the Spread
  • Wear a mask to protect yourself and others and stop the spread of COVID-19.
  • Stay at least 6 feet (about 2 arm lengths) from others who don’t live with you.
  • Avoid crowds. The more people you are in contact with, the more likely you are to be exposed to COVID-19.

Learn more here.

What is the difference between Quarantine and Isolation?
How can I help support Monument Health's COVID-19 Response?

Monument Health is working tirelessly to maintain the safety of our patients, employees and communities as the situation with COVID-19 continues to evolve in our area. Similarly, businesses and community members across the region have already stepped up and answered the call to provide much-needed supplies and support to our caregivers. Still, others are asking what more they can do to help.

All of your generous donations will stay local and support Monument Health hospitals and clinics.

Monetary Donations

Food Donations