Job Location: Rapid City, SD USA

Release of Information Technician | Rapid City Hospital

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Health Information Management

Scheduled Weekly Hours

40

Starting Pay Rate Range

$17.79 – $20.45

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Accurately processes requests for personal health information according to guidelines and policies.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Accurately receives and processes requests for patient information according to time frames as outlined in the Departmental goals. Accomplishes evaluation of requests for many categories of requests, including those for treatment, payment, and Healthcare operations, as well as those specific requestors such as commercial insurances, workmen’s compensation insurances, social services, disability, Medicare, Champus, courts, attorneys, and law enforcement. Processes the requests in a timely manner.
  • Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Rapid City Hospital. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
  • Enters requests for information into the medical records ROI module on a daily basis to allow an audit trail of requests received and actions taken. Assigns a tracking number to the request.
  • Assists Hospital workforce and Departments with questions and concerns regarding the release of personal health information for continuing care treatment, insurance payment, and Healthcare operations. Reviews policy guidelines and consults the Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
  • Communicates closely with the Coordinator, Director, and Corporate Legal Counsel on any requests which are in question.
  • Updates the request in the Release of Information log-module, listing specific actions take, dates, actions needed, and the status of completion of the request.
  • Files, retrieves, and tracks charts in an accurate and complete manner.
  • Assists with the backup of clerical and office tasks upon request.
  • Continually assists callers or customers in any way possible, routing communications to appropriate personnel within the Department or Hospital immediately. Utilizes verification policies where applicable.
  • Assists with assignments related to Release of Information upon request.
  • All other duties as assigned.

Additional Requirements

Preferred:
Experience – 3+ years of HIPAA Familiarity Experience
Education – Associates degree in Related Field
Certifications – Certified in Healthcare Privacy Compliance (CHPC) – Compliance Certification Board (CCB); Registered Health Information Technician (RHIT) – American Health Information Management Association (AHIMA)

Physical Requirements:
Sedentary work – Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Revenue Cycle

Job Family

Health Information Management

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Services Specialist | Cardiac Services

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHHVI Cardiac Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$18.27 – $21.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Patient Services Specialist plays a vital role in ensuring timely and accurate patient access to medical services by managing the prearrival prior authorization services. This position enhances patient access to care by ensuring all scheduled medical service requests and referrals are financially cleared prior to the date of service provision through the performance of insurance eligibility validation, plan benefit verification, and any related financial clearance, prior authorization, and pre-determination processes.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Universal Essential Functions:

  • Collaborate with healthcare providers, clinical staff, and various departments throughout Monument Health as well as with the patient to secure necessary authorization for services while maintaining compliance with all regulatory requirements.
  • Accurately verify patient insurance eligibility and benefits coverage, utilizing tools such as Electronic Health Records (EHR), add-on software, direct payer websites, and telephone or fax communications to ensure accurate reimbursement and compliance.
  • Assess service requests to determine the need for pre-certification, pre-authorization (procedure or medication), or referrals, and communicate effectively with relevant stakeholders to secure approvals prior to the date of scheduled services.
  • Maintain a strong working knowledge of various insurance payers, payer plans, and program contract requirements to facilitate appropriate insurance verification and authorization processes.
  • Continuously meet competency requirements to sustain the necessary skills, knowledge, and abilities for role-specific functions, while adhering to productivity and quality performance standards.
  • Create a positive service experience by being polite, compassionate, and professional with all internal and external customers.
  • Document pre-authorization information accurately in the EHR system, ensuring that services scheduled by internal and external providers meet all financial clearance criteria and have approved authorization in the time allowed by the payers and programs to prevent denial or penalty assessment.
  • Engage with departments and clinical staff to communicate the need for pre-authorizations or referrals promptly, working to prevent delays in patient care. May include requests for assistance with managing appeals as well as the facilitation and coordinating peer-to-peer reviews when needed.
  • Identify high-risk requests that may require financial assistance and counseling and assist patients by providing guidance on available resources, financial assistance, or payment arrangements.
  • Advocate for patients and providers by addressing challenges related to pre-authorization approvals and denials, working closely with leadership to resolve issues and ensure compliance with financial clearance policies.
  • Provide backup support for Patient Admissions and Registration as needed
  • All other duties as assigned.

Essential Functions for Medication Authorization and Assistant Specialist:

  • Confirm prescription coverage and coordinate prior authorization, including collecting and submitting required clinical documentation (i.e. provider notes, labs and treatment history)
  • Stay up to date on patient assistance programs and guide patients through required application documentation.
  • Coordinate with providers and nursing staff to obtain required signatures and documentation from patients and providers
  • Serve as a patient advocate by regularly communicating with pharmaceutical companies, providers and patients.
  • Act as primary contact for patient inquiries about medication authorizations and assistance programs.
  • Monitor assistance medications to ensure timely delivery and continuous patient access.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies

Preferred:
Experience – 1+ years in Health Care Services, Customer Service, Patient Scheduling, Patient Billing Experience
Education – Associates degree in Healthcare Related Field

Physical Requirements:
Sedentary work – Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Patient Services

Job Family

Patient Support

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Access Specialist | 5th St Clinic

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC 5th St. Clinic Management

Scheduled Weekly Hours

40

Starting Pay Rate Range

$17.27 – $19.85

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Job Functions:

  • Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). 
  • Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
  • Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
  • Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer.  Provides patients with basic account reconciliation.
  • Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
  • Review and understand authorization and referral records to confirm financial clearance.
  • Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
  • Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
  • Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
  • May obtain referrals and order transcription, as applicable to service area.
  • Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
  • Maintain registration related work queues including ongoing resolution of errors. 
  • Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
  • Address account inquires, resolve or escalate inquiries as appropriate.
  • In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
  • May perform patient movement activities in the electronic medical record.
  • May arrange patient transportation and other enabling services.
  • Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
  • Responsible for attending all mandatory education, compliance and safety program sessions.
  • Required to comply with all current and future policies and procedures and report directly to the supervisor.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent

Work Experience – 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Medical Imaging Technologist | Mt Rushmore Rd | RCMC Division

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC Mt. Rushmore MIS General

Scheduled Weekly Hours

0

(Determined by the knowledge, skills and experience of the applicant.

Job Summary

Performs imaging examinations for both ambulatory or acute care environments. Performing multi-modality procedures based on ARRT certification level, utilizing a variety of technical aspects that require judgement, ingenuity, and initiative in applying ionizing radiation to obtain diagnostic images. Promotes a cooperative and professional atmosphere with emphasis on patient care. The Technologist is required to work with patients in age group specific environments: pediatric, geriatric, febrile, and acute care; adjusting technique and positions for optimal examinations. The Technologist is responsible for exam room presentation, patient transportation, entering exams into the Radiology Information System, scheduling radiology exams, educating patients on exam prep instructions, obtaining correct orders and paperwork for records, billing, and communicating with Medical Staff as requested. Technologist will obtain and maintain the knowledge needed for the PACS. The Technologist may share on call duties. Depending on the needs of the care environment may be responsible for evenings, weekends and holidays as directed by the department leader. The Technologist reports equipment malfunctions/failures to their immediate Supervisor, Maintenance staff, or Bio-med service as appropriate. The Technologist follows all policies and procedures as set by the Medical Imaging Department, the facility and the organization

Job Description

Essential Functions:

·Documents appropriate information in patients’ charts.

·Ensures the procedure and related supplies are billed correctly.

·Presents high quality images to Radiologists.

·Competently works within required computer programs (i.e. PACs, RIS, Vrad) as well as manual downtime processes

·Prepares and administers correct amount of contrast, using aseptic techniques as outlined in the Infection Control manual. Able to start and maintain IV lines

·Consistently demonstrates a thorough knowledge to operate all radiological equipment in the proper setting, patient positioning, principles of radiation exposure/ safety, quality control, image processing, specialized protocols and demonstrates the ability to plan own work.

·Will work as a team with other imaging departments to coordinate patient care and flow throughout care environment.  

·Monument Health is a teaching organization; all radiology technologists will provide a learning environment for the students completing their clinical rotation.

·Consistently demonstrates the ability to efficiently perform multiple complex tasks and to assist with the continuing technical education of imaging staff, physicians, and radiography students.

·Protects patients and employees by adhering to infection-control policies and protocols.

·Understands and uses radiologic safety to minimizes radiation to patient and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors and monitored by radiation badges.

·Focuses on patient satisfaction by scheduling appointments promptly and courteously. Obtains accurate information and properly documents on patient scheduling system. .  Has positive attitude and customer service mind set. Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures in person and on the telephone.

·Proficient with safe handling and moving of patients using ceiling and other lifts.

·Participates in upkeep of department, i.e, cleanliness of work area, preventive maintenance, stocking of supplies, reports all malfunctioning equipment.

·As appropriate, prepares and administers correct amount of contrast, using aseptic techniques as outlined in the Infection Control manual. Documents appropriately in patients chart. Completed injector training.

·Reviews patient’s condition, history, and physicians order; consults radiologist with any questions. Determines proper positioning, and selects correct patient from work list.

·Routinely prepares the patient and the equipment for the upcoming procedure. Educates the patient and/ or family regarding the procedure to be performed. Provides professional age-specific interaction with patients.

·All other duties as assigned.

Additional Requirements

Required:

Education – High School Diploma/GED Equivalent: General Studies

Graduate –  Accredited Radiography Technologist Program

ASRT Certificate – American Registry of Radiologic Technologists (ARRT)

Basic Life Support (BLS) Healthcare Provider Certification – American Heart Association (AHA) – Within 60 days of hire or transfer.

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:

ARRT Advanced CT Registry

ARRT Advanced Mammography Certification

Job Category

Diagnostics

Job Family

Technical Radiology

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

PRN

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

MLS or MLT

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH North Medical Campus – Laboratory

Scheduled Weekly Hours

36

Starting Pay Rate Range $23.71 – $39.53

Medical Laboratory Technician – SD $23.71-$29.64, Medical Laboratory Scientist – SD $31.62-$39.53

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

*UP TO A $10,000 SIGN ON BONUS AVAILABLE FOR QUALIFIED MLS CANDIDATES*

*UP TO A $7,500 SIGN ON BONUS AVAILABLE FOR QUALIFED MLT CANDIDATES*

It starts with heart. That is what you will do each day at Monument Health. As a Medical Laboratory MLT/MLS/MT at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Medical Laboratory MLT/MLS/MT, your focus will be to collect, prepare, and perform a variety of routine laboratory tests, with varying complexity. You will assist in department procedures, including quality assurance, proficiency testing, calibrations, and complete related laboratory duties and supervise new caregivers in the department. Each day you will be demonstrating a commitment to customer satisfaction, professionalism, and safety.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Job Description

Essential Functions:

  • Collects and prepares biological specimens for analyses using appropriate techniques and maintains the integrity of the specimen in relation to the test being performed.
  • Determines acceptability of specimens within established guidelines, avoiding hemolysis, QNS, and wrong anticoagulant use.
  • Performs all applicable testing with quality, speed, and accuracy according to established protocols and procedures. Evaluates specimen integrity and ascertains suitability for testing.
  • Performs test analysis and reports test results in a timely manner meeting the expectations of physicians.
  • Ensures prompt reporting of patient results for assigned department. Investigates problems involving collection, result reporting, and turn-around-time.
  • Organizes department workload for maximum efficiency.
  • Evaluates and interprets test results according to individual test specifications, performing necessary calculations; applies laboratory results to disease and/or patient therapy.
  • Ensures initial calibration and standardization of equipment by applying criteria of acceptable functions and performance limits (i.e., precision, reproducibility, accuracy).
  • Answers telephone promptly and courteously, identifying self and section. Demonstrates good judgment in directing phone calls/questions to appropriate section.
  • Ensures smooth transition of duties within current shift and for oncoming shift by receiving pertinent information and conveying to other Healthcare personnel accurately and efficiently.
  • Demonstrates the willingness and ability to instruct other staff and students.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Associates degree in Medical Laboratory Technology or Associates degree in a chemical, physical, or biological science.  Or high school graduate or equivalent and have successfully completed an official military medical laboratory procedures course of at least 50 weeks duration and have held the military enlisted occupation specialty of medical laboratory specialist (laboratory technician)

Certification – Medical Lab Technician (MLT) – American Society for Clinical Pathology (ASCP), American Medical Technology (AMT), or Military Laboratory Specialist

Preferred:

Education – Bachelors degree in chemical, physical, or biologic Sciences or Clinical Laboratory Science

Certification – Medical Technologist (MT) or Medical Laboratory Scientist (MLS) Certification – American Society for Clinical Pathology (ASCP)/American Medical Technology (AMT) or Health and Human Services (HEW)

Experience – 1+ years of Laboratory Experience

Physical Requirements:
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Possible exposure to blood, bodily fluids, or tissues.

Job Category

Diagnostics

Job Family

Laboratory

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Medical Physicist | Radiation Oncology Cancer Care Institute

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CCI Radiation Oncology

Scheduled Weekly Hours

40

Starting Pay Rate Range

$187,595.20 – $234,499.20

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The medical physicist is responsible for daily, monthly, and annual quality assurance on a linear accelerator, tomotherapy, and CT simulator. Performs patient-specific calculations for patient treatment plans. Ensures the accuracy and safety of therapeutic procedures. Assesses image quality of computed tomography images. Develops and implements new clinical treatment modalities. Plans, performs quality assurance, and assists with brachytherapy treatments.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Performs machine quality assurance on all treatment and imaging devices in the department.
  • Evaluates therapy plans for safe and effective treatments.
  • Performs patient-specific quality assurance before treatment start.
  • Advises chief physicist, physicians, radiation therapists, and dosimetrists of equipment problems
  • Researches new treatment and imaging equipment, develops, and implements them.
  • Participates in scheduled technical meetings to address equipment, planning, and project work.
  • Consults with equipment vendors, and trouble-shoots clinical problems to ensure timely treatments.
  • Assists chief physicist to develop policies and procedures for accreditation.
  • Performs daily and annual quality assurance on a high dose rate remote afterloader.
  • Plans and participates in breast, gynecological and prostate brachytherapy treatments.
  • Attends national medical physics meetings to brainstorm new clinical procedures and equipment.
  • Instructs radiation therapy staff in radiation safety.
  • Ensures compliance of radiation therapy activities with all state and federal laws and regulations.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Master's degree + Residency (2 years) or 2 years of equivalent experience in Medical Physics 
Experience – ABR certification or finished residency program or completion of a formal educational program that requires hours equivalent to a residency program

Preferred:
Education – Ph.D. degree in medical physics or related field
Experience – ABR certification or accredited residency program graduation; Strong experience on HDR and LDR
 

Physical Requirements:
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Job Category

Diagnostics

Job Family

Radiation Therapy

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Registered Nurse Patient Navigator | Cancer Care Institute

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CCI Administration

Scheduled Weekly Hours

40

Starting Pay Rate Range

$32.00 – $40.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

** $10,000 Sign On Bonus Available for Qualified Candidates **

The Patient Navigator navigates patients and family members through the diagnosis, treatment, and follow-up of the patient throughout an episode of care related to an identified organizational clinical service program (i.e. total joint replacement, identified care bundles, cancer treatment coordination, etc) to ensure smooth transitions between care settings. The Patient Navigator is responsible, along with the identified multidisciplinary care team, for the development, management and coordination of all activities related to the identified clinical service program. The Patient Navigator collaborates with the interdisciplinary teams in the management of education, bio-psychosocial and financial resources to achieve optimal outcomes for program patients. The Patient Navigator will work with identified patients throughout their episode of care until discharged from the program and transitioned to primary the care clinic team

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Acts as a resource to interdisciplinary team, patients and families throughout episode of care. Facilitates efficient, appropriate, seamless, coordinated care to help ensure positive patient outcomes.
  • Supports patient and family by providing education, advocacy, addressing psychosocial needs, and identifying and addressing barriers to care.  Navigates patients and family throughout the diagnosis, treatment and follow-up through the episode of care
  • Utilizes evaluative and outcomes data to facilitate the achievement of consistent clinical outcomes by concurrently assessing the quality of care provided based on predetermined indicators within the clinical service program and clinical judgement. Utilizes data and decisions to facilitate closure of healthcare gaps
  • Organizes and completes a plan customized for each patient referred: scheduling, supportive resources and post-treatment resources through episode of care
  • Participates with identified multidisciplinary team to discuss current and future patient cases and collaborative efforts to meet needs identified
  • Assists with the evaluation, selection, and design of patient education materials for specific clinical programs.  Assists with providing education and outreach programs to patients, staff and community members
  • Works with staff, administration and physicians to match resources with patient needs. Demonstrates effective fiscal management through cost containment measures while ensuring high quality, cost effective care is being provided to patients within clinical service program
  • Assists leadership in the development of program goals and objectives.  Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes
  • All other duties as assigned

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certifications – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Registered Nurse (RN) – South Dakota Board of Nursing

Preferred:

Education – Bachelors degree in Nursing

Experience – 1+ years of Case Management Experience; 1+ years of Patient Care Experience

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Patient Services

Job Family

Care Coordination

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

RN Patient Navigator | Cancer Care Institute

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CCI Administration

Scheduled Weekly Hours

40

Starting Pay Rate Range

$32.00 – $40.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

** $10,000 Sign On Bonus Available for Qualified Candidates **

The Patient Navigator navigates patients and family members through the diagnosis, treatment, and follow-up of the patient throughout an episode of care related to an identified organizational clinical service program (i.e. total joint replacement, identified care bundles, cancer treatment coordination, etc) to ensure smooth transitions between care settings. The Patient Navigator is responsible, along with the identified multidisciplinary care team, for the development, management and coordination of all activities related to the identified clinical service program. The Patient Navigator collaborates with the interdisciplinary teams in the management of education, bio-psychosocial and financial resources to achieve optimal outcomes for program patients. The Patient Navigator will work with identified patients throughout their episode of care until discharged from the program and transitioned to primary the care clinic team

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Acts as a resource to interdisciplinary team, patients and families throughout episode of care. Facilitates efficient, appropriate, seamless, coordinated care to help ensure positive patient outcomes.
  • Supports patient and family by providing education, advocacy, addressing psychosocial needs, and identifying and addressing barriers to care.  Navigates patients and family throughout the diagnosis, treatment and follow-up through the episode of care
  • Utilizes evaluative and outcomes data to facilitate the achievement of consistent clinical outcomes by concurrently assessing the quality of care provided based on predetermined indicators within the clinical service program and clinical judgement. Utilizes data and decisions to facilitate closure of healthcare gaps
  • Organizes and completes a plan customized for each patient referred: scheduling, supportive resources and post-treatment resources through episode of care
  • Participates with identified multidisciplinary team to discuss current and future patient cases and collaborative efforts to meet needs identified
  • Assists with the evaluation, selection, and design of patient education materials for specific clinical programs.  Assists with providing education and outreach programs to patients, staff and community members
  • Works with staff, administration and physicians to match resources with patient needs. Demonstrates effective fiscal management through cost containment measures while ensuring high quality, cost effective care is being provided to patients within clinical service program
  • Assists leadership in the development of program goals and objectives.  Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes
  • All other duties as assigned

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certifications – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Registered Nurse (RN) – South Dakota Board of Nursing

Preferred:

Education – Bachelors degree in Nursing

Experience – 1+ years of Case Management Experience; 1+ years of Patient Care Experience

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Patient Services

Job Family

Care Coordination

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Registered Nurse Patient Navigator | Cancer Care Institute

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CCI Administration

Scheduled Weekly Hours

36

Starting Pay Rate Range

$32.00 – $40.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

** $10,000 Sign On Bonus Available for Qualified Candidates **

The Patient Navigator navigates patients and family members through the diagnosis, treatment, and follow-up of the patient throughout an episode of care related to an identified organizational clinical service program (i.e. total joint replacement, identified care bundles, cancer treatment coordination, etc) to ensure smooth transitions between care settings. The Patient Navigator is responsible, along with the identified multidisciplinary care team, for the development, management and coordination of all activities related to the identified clinical service program. The Patient Navigator collaborates with the interdisciplinary teams in the management of education, bio-psychosocial and financial resources to achieve optimal outcomes for program patients. The Patient Navigator will work with identified patients throughout their episode of care until discharged from the program and transitioned to primary the care clinic team

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Acts as a resource to interdisciplinary team, patients and families throughout episode of care. Facilitates efficient, appropriate, seamless, coordinated care to help ensure positive patient outcomes.
  • Supports patient and family by providing education, advocacy, addressing psychosocial needs, and identifying and addressing barriers to care.  Navigates patients and family throughout the diagnosis, treatment and follow-up through the episode of care
  • Utilizes evaluative and outcomes data to facilitate the achievement of consistent clinical outcomes by concurrently assessing the quality of care provided based on predetermined indicators within the clinical service program and clinical judgement. Utilizes data and decisions to facilitate closure of healthcare gaps
  • Organizes and completes a plan customized for each patient referred: scheduling, supportive resources and post-treatment resources through episode of care
  • Participates with identified multidisciplinary team to discuss current and future patient cases and collaborative efforts to meet needs identified
  • Assists with the evaluation, selection, and design of patient education materials for specific clinical programs.  Assists with providing education and outreach programs to patients, staff and community members
  • Works with staff, administration and physicians to match resources with patient needs. Demonstrates effective fiscal management through cost containment measures while ensuring high quality, cost effective care is being provided to patients within clinical service program
  • Assists leadership in the development of program goals and objectives.  Assists with the development, implementation, and maintenance of quality programs that include best practice patient care outcomes
  • All other duties as assigned

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certifications – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Registered Nurse (RN) – South Dakota Board of Nursing

Preferred:

Education – Bachelors degree in Nursing

Experience – 1+ years of Case Management Experience; 1+ years of Patient Care Experience

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Patient Services

Job Family

Care Coordination

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Orthopedic Care Navigator | Clinic

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHOSH-Clinic Orthopedic Surgery

Scheduled Weekly Hours

40

Starting Pay Rate Range

$32.00 – $40.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

** $10,000 Sign On Bonus Available for Qualified Candidates **

The Orthopedic Care Navigator facilitates the care of the patients and the progress and organization of the Orthopedic Total Joint Program by coordinating the flow of the patients and progress of the department. Evaluation, comments and suggestions are used with the staff in order to promote an optimum level of patient care and staff development. Utilizes principles of the nursing process to organize and proved quality and continuity of nursing care in the department. The Orthopedic Care Navigator will be responsible for the development, management and coordination of all activities related to the Orthopedic Program with the main focus of creating the Joint Center of Excellence.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Conduct orthopedic educational programs and monitor effectiveness of such programs. Facilitate family involvement by supporting the “coach” role in the joint replacement process.
  • Consistently keeps patient flow running smoothly. Demonstrates ability to make patient care decision based on the urgency of individual needs. Coordinate all patient processes and needs from the initial pre-op testing and patient registration to post op care. Serve as a liaison in the coordination of the patients preoperative care between physician's offices, the hospital and other facilities.
  • Develop, implement and monitor the compliance with multidisciplinary orthopedic care pathways and revise based on patient satisfaction, standards of care and quality information.
  • Anticipates the needs and wants of the provider by preparing the patient for surgery.
  • Assess, set goals; prepares, implements, documents and adjusts the plan of treatment and education for each patient based on the patient's individual circumstances, medical condition and age, to meet the expectations of the patient, physician, and program.
  • Market the orthopedic program through outreach community education, utilize “Graduates” as ambassadors, and provide evidence based patient feedback to the orthopedic surgeons and providers.
  • Monitor joint replacement clinical outcomes and identify opportunities for improvement. Monitor growth of program as well as fiscal impact to the organization.
  • Monitor patient satisfaction through patient satisfaction surveys and conduct in-house discharge phone calls to gather information regarding patient’s perceptions of care, patient outcomes and the joint replacement experience.
  • Organize and lead the Orthopedic Program and the Joint Center of Excellence. Collaborate and coordinate with all disciplines regarding patient care. Receive information from multidisciplinary joint care team and drive solutions for identified problems.
  • Consistently sets an example of excellence in clinical practice and professional behavior. Acts as a resource to clinical staff, patients, families and other customers regarding patient care. Mentors employees in the development and enhancement of clinical skills.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certifications – Registered Nurse (RN) – South Dakota Board of Nursing

Preferred:

Education – Bachelors degree in Nursing

Experience – 1+ years of Case Management Experience; 1+ years of Patient Care Experience

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Patient Services

Job Family

Care Coordination

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

70 Monument Health Orthopedic and Specialty Hospital

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.