Surgical Technologist

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Surgical Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$29.47 – $35.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

*UP TO A $20,000 SIGN ON BONUS AVAILABLE FOR QUALIFIED CANDIDATES*

*Full time (32, 36 or 40 hrs/week), part time (20 hours/week) or PRN may be available.*

It starts with heart. That is what you will do each day. As a Surgical Technician at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Surgical Technologist, you will function as a member of the surgery team in delivering patient care and assuming appropriate responsibilities before, during and after surgery. You will handle the instruments, supplies, and equipment necessary during the surgical procedure. As a Surgical Technologist at Monument Health, you understand the procedure being performed and anticipate the needs of the surgeon. You have the necessary knowledge and ability to ensure quality patient care during the operative procedure and is constantly maintain the sterile field.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Performs interventions, skills, and procedures consistent with accepted standards of surgical practice, policies and procedures in the surgical suite. These include, but are not limited to: preparing the Operating Room to include necessary supplies and equipment as indicated by the patient's status; providing appropriate safety and comfort measures to the patient; providing proper patient transfer and positioning; assuring maintenance of asepsis and sterile field; assuring well-being of patient including fluid balance and skin integrity; competency in equipment, supplies and their usage; investigating unfamiliar procedures, techniques, and medications; demonstrating organizational ability by using time, equipment, and personnel effectively; knowing and performing correct sterilization procedures; assuring minimal time loss between cases; utilizing physician preference cards.
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individuals as necessary.
  • Performs the technical procedures necessary for job responsibilities in a safe, effective, efficient, legal and professional manner. Is responsible for own education, personal growth and development. Takes timely action & appropriately plans for cases with consideration of individual needs.
  • Utilizes organizational assets appropriately which includes supplies, equipment, time and property. Manages room and supplies to promote use of only items needed in case and questions waste.
  • Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
  • Willing to assist in other roles to keep costs down and quality high.
  • Consistently performs appropriate counts per OR policy as evidenced by observation/chart review.
  • Support the Institution by operating in an efficient and cost-effective manner while projecting a positive image to the community.
  • Supports process improvement by addressing situations that are of concern and follows through with appropriate intervention.
  • The Surgical Technologist ensures that all required elements are in place for efficient completion of any and all procedures.
  • All other duties as assigned.

Additional Requirements

Required

Rapid City & Spearfish Markets:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Rapid City Market CV Team:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Work Experience – 2+ years cardiovascular experience

Monument Health Orthopedic Specialty Hospital: 

Education: High School Diploma/GED Equivalent AND completion of a Registered Surgical Apprenticeship Program

Certification:  Surgical Tech Certified (ST-C) – National Center for Competency Testing (NCCT) or Surgical Technician Certificate from an accredited program within 12 months of hire

Preferred

Work Experience – 1+ years of Surgical Technologist Experience; 1+ years of Healthcare Experience

Certification – Certified Surgical Technologist (CST) – Association of Surgical Technologies (AST); or Certified Surgical Technologist (CST) – Nation Board of Surgical Technology and Surgical Assisting (NBSTSA); or Certified Surgical Technologist (CST) – National Center for Competency Testing (NCCT)

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occasionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Surgical Services10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Receiving Inventory Technician

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CS Supply Chain

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.42 – $18.87

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Responsible for all aspects of the receiving and warehouse processes within Monument Health’s Supply Chain. Responsibilities include processing inbound and outbound freight, maintaining records pertaining to ordering and receiving of supplies and equipment, and maintaining the accuracy and integrity of the inventories in support of Monument Health while promoting Patient and Staff satisfaction. Provides the right product or service in the right quantity, at the right place, at the right time and appropriate quality.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Ensures that all shipping and receiving functions are processed accurately on a daily basis.
  • Enters shipping information into appropriate delivery system (I.E. LDS, FedEx, freight, etc).
  • Ensures that shipment paperwork and instructions are complete and the deliveries occur as required.
  • Maintains daily shipping and receiving log and/or file for all products.
  • Assists in investigating and resolving discrepancies between purchase order, receiving documents and invoices with the buyers.
  • Receives incoming freight and compares information on purchase orders and/or shipping notices to goods received.
  • Fulfills customer requisitions, urgent orders, and routing department inventory replenishment within the established guidelines and time frames.
  • Verifies inventory accuracy by comparing System computation to the physical count. Investigates discrepancies and adjusts data appropriately.
  • Understands and performs daily inventory functions (I.e. Transfers, adding stock, returns, and issues) within MM inventory module.
  • Completes daily, weekly and monthly cycle counts which include validating quantity on hand, checking expiration dating and making necessary adjustments to inventory documentation.
  • All other duties as assigned.

Additional Requirements

Required:

Certification – Forklift Certification – Occupational Safety and Health Administration (OSHA)

**Certification must be obtained within 6 month of hire**

Preferred:

Education – High School Diploma/GED Equivalent

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Support Services

Job Family

Materials Management15 Corporate Services Division

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Lead Security Officer

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Security

Scheduled Weekly Hours

40

Starting Pay Rate Range

$17.64 – $22.05

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Assists the Security Supervisor in the oversight of day-to-day operations of the Security Department. Assists with integrating and maintaining the Security Management Program for Rapid City Hospital System to provide a well-planned and secure environment for all patients, customers and employees.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Assists ambulance crews upon request of Emergency Department staff and as priorities permit, as observed by daily log documentation.
  • Assists with the transport of deceased patients and supervises Security Staff to be certain bodies and body parts are not disturbed or tampered with. Conducts this with respect for the deceased. Reviewed by Manager through exception reports.
  • Assists with inservice training for new Hospital employees at monthly Mandatory Inservices and General Orientation.
  • Assists with patient movement and control upon request by nursing staff using established procedures.
  • Assures, through monitoring performance standards, acceptability of security functions so that safe and secure techniques are utilized by staff performing duties. Reviewed by Manager through exception reports and by PI reports.
  • Prepares and reviews incident reports, maintenance work requests, hazard reports, ticket information, daily logs, etc. Follows up on issues in a timely manner. Observed by Manager through review of information.
  • Performs spot checks of each shift when warranted or as directed by Manager.
  • Performs incident investigation as situations occur with follow-up to appropriate authorities/departments as observed by supervisor and in conjunction with Hospital policies and procedures.
  • Assists supervisor with the development of staff schedules.
  • Provides input to supervisor regarding staff performance.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies
Certifications – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Driver's License – State; Rapid City Security License – City of Rapid City.

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 1+ years of Supervisor Experience; 3+ years of Healthcare Experience; 3+ years of Security/Safety Experience

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Support Services

Job Family

Security

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

CV Surgical Technologist

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Surgical Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$29.47 – $35.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Surgical Technician at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Surgical Technologist, you will function as a member of the CV surgery team in delivering patient care and assuming appropriate responsibilities before, during and after surgery. You will handle the instruments, supplies, and equipment necessary during the surgical procedure. As a Surgical Technologist at Monument Health, you understand the procedure being performed and anticipate the needs of the surgeon. You have the necessary knowledge and ability to ensure quality patient care during the operative procedure and is constantly maintain the sterile field.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Performs interventions, skills, and procedures consistent with accepted standards of surgical practice, policies and procedures in the surgical suite. These include, but are not limited to: preparing the Operating Room to include necessary supplies and equipment as indicated by the patient's status; providing appropriate safety and comfort measures to the patient; providing proper patient transfer and positioning; assuring maintenance of asepsis and sterile field; assuring well-being of patient including fluid balance and skin integrity; competency in equipment, supplies and their usage; investigating unfamiliar procedures, techniques, and medications; demonstrating organizational ability by using time, equipment, and personnel effectively; knowing and performing correct sterilization procedures; assuring minimal time loss between cases; utilizing physician preference cards.
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individuals as necessary.
  • Performs the technical procedures necessary for job responsibilities in a safe, effective, efficient, legal and professional manner. Is responsible for own education, personal growth and development. Takes timely action & appropriately plans for cases with consideration of individual needs.
  • Utilizes organizational assets appropriately which includes supplies, equipment, time and property. Manages room and supplies to promote use of only items needed in case and questions waste.
  • Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
  • Willing to assist in other roles to keep costs down and quality high.
  • Consistently performs appropriate counts per OR policy as evidenced by observation/chart review.
  • Support the Institution by operating in an efficient and cost-effective manner while projecting a positive image to the community.
  • Supports process improvement by addressing situations that are of concern and follows through with appropriate intervention.
  • The Surgical Technologist ensures that all required elements are in place for efficient completion of any and all procedures.
  • All other duties as assigned.

Additional Requirements

Required

Rapid City & Spearfish Markets:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Rapid City Market CV Team:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Work Experience – 2+ years cardiovascular experience

Monument Health Orthopedic Specialty Hospital: 

Education: High School Diploma/GED Equivalent AND completion of a Registered Surgical Apprenticeship Program

Certification:  Surgical Tech Certified (ST-C) – National Center for Competency Testing (NCCT) or Surgical Technician Certificate from an accredited program within 12 months of hire

Preferred

Work Experience – 1+ years of Surgical Technologist Experience; 1+ years of Healthcare Experience

Certification – Certified Surgical Technologist (CST) – Association of Surgical Technologies (AST); or Certified Surgical Technologist (CST) – Nation Board of Surgical Technology and Surgical Assisting (NBSTSA); or Certified Surgical Technologist (CST) – National Center for Competency Testing (NCCT)

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occasionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Surgical Services10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Clinical Assistant | Gastroenterology

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC 5th St. Gastroenterology

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.36 – $18.81

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Clinical Assistant at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Clinical Assistant, you will work collaboratively both under supervision and independently to provide direct and indirect patient care in the clinic setting. You will participate as an active member of the health care team by performing assigned tasks, designated activities, and functions for which you have received training in accordance with the policies and procedures of Monument Health to meet the needs of the patient.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • The Clinical Assistant properly prepares the examination and treatment areas per clinic standards.
  • Completes patient rooming procedures to include vital signs, data collection and other identified components specific to the clinic setting and within outlined Scope of Responsibilities.
  • Assists with Point of Care laboratory testing following successful competency training.
  • Ensures documentation in the patient record is accurate, clear, and concise within outlined Scope of Responsibilities.
  • Completes all assigned clerical activities and supply maintenance/ordering as directed.
  • Assists with scheduling follow up care as ordered/directed.
  • Functions within the documented Monument Health Scope of Responsibilities.
  • **Assists the medical imaging department to perform limited x-ray exams following successful competency training.
  • All other duties as assigned.

Additional Requirements

Required:

Certifications – Basic Life Support (BLS) Healthcare Professional Certification – American Heart Association (AHA) – Within 60 days of hire or transfer.

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Education – High School Diploma/GED Equivalent in General Studies

Education – 80 hours of initial training in radiation safety, positioning, image review

Certifications – Certified Nurse Aide (CNA) – South Dakota Board of Nursing

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Nursing Support

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Access Specialist I | Clinic

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC Flormann St. Clinic Management

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.95 – $19.48

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Job Functions:

  • Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). 
  • Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
  • Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
  • Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer.  Provides patients with basic account reconciliation.
  • Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
  • Review and understand authorization and referral records to confirm financial clearance.
  • Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
  • Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
  • Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
  • May obtain referrals and order transcription, as applicable to service area.
  • Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
  • Maintain registration related work queues including ongoing resolution of errors. 
  • Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
  • Address account inquires, resolve or escalate inquiries as appropriate.
  • In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
  • May perform patient movement activities in the electronic medical record.
  • May arrange patient transportation and other enabling services.
  • Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
  • Responsible for attending all mandatory education, compliance and safety program sessions.
  • Required to comply with all current and future policies and procedures and report directly to the supervisor.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent

Work Experience – 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Health Unit Clerk | Emergency Department

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Emergency Services

Scheduled Weekly Hours

20

Starting Pay Rate Range

$17.50 – $20.11

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. This is based on the knowledge of growth and development over the life span. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Completes all assigned clerical activities.
  • Contributes to patient care in accordance with unit guidelines.
  • Contributes to the permanent document of patient data.
  • Recognizes an emergency situation and initiates appropriate responses.
  • Able to prioritize physician's orders and initiate appropriate action in a timely manner as evidenced by observation and feedback.
  • Accurately transcribes physician's orders as evidenced by chart review/audit.
  • Acts as a receptionist and participates in admission, discharge, and transfer of patients as evidenced by observation and feedback.
  • Utilizes sound judgment in the reporting of data and in the provision of patient care.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent in General Studies

Certification – Certified Nurse Aide (CNA) – South Dakota Board of Nursing

Experience – 1+ years of Clerical Experience; 1+ years of Medical Terminology Experience

Physical Requirements:
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Job Category

Nursing

Job Family

Nursing Support

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Cardiology Procedure Technician I | Cardiology Clinic

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHHVI Cardiology

Scheduled Weekly Hours

40

Starting Pay Rate Range

$17.95 – $20.63

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Cardiology Procedure Technician I works within our monitor or pacemaker department. They are responsible for a variety of Cardiology tasks.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Applying a variety of cardiac monitors
  • Provides technical instruction for patients and/or families regarding the device. (i.e. how the device functions, technical troubleshooting, holter monitor, event monitor, mobile cardiac telemetry  and 24-hour blood pressure monitor.)
  • Cleaning monitors
  • Maintaining a log of monitors and / or recording monitor data in a database on SharePoint.
  • Demonstrates the ability to generate diagnostic information for physician interpretation.
  • Scan holter monitors.
  • Assists with clerical duties in Cardiac Device Clinic.
  • Schedules appointments within electronic medical record.
  • Makes all attempts to meet the customer’s expectations.
  • Completes department required training, (i.e. basic EKG course).
  • Independently performs EKGs.
  • Works collaboratively with all staff.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies

Preferred:
Experience – 1+ years of EKG/EEG/ECG Experience
Education – Associates degree in Related Field

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Job Category

Clinical Care

Job Family

Clinical Support

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Relations Coach

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CS Customer Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$68,224.00 – $85,280.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Under the direction of the Director Patient Relations the Patient Relations Coach is responsible for supporting system-wide programs, initiatives, projects, and interventions focusing on ensuring our patient’s experience is consistent and exceptional. Assists the Patient Relations Director in the development and cost-effective implementation of strategies aimed at maximizing relationships with patients, families and communities.

Responsible for assisting with implementing strategies to enhance the quality of care and overall experience for MONUMENT HEALTH patients and their loved ones. Cultivates a culture of exceptional service across our health system and instills a sense of warmth and compassion throughout the organization.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Provides internal coaching and consulting to frontline staff to intervene in concerns or experience issues.
  • Observes and mentors frontline staff aiding in the enhancement of empathy and social skills.
  • Provides recommendations for improvement in stronger connections by focusing on refining communication, listening abilities, and demonstrating compassion.
  • Provides coaching in the moment.
  • Rounds on and engage patients and families directly to improve patient experience and respond to service failures.
  • Assists in implementation and maintenance of Patient Relations efforts in the member organization.
  • Collaborates with Patient Relations Director to create a seamless and patient-centered journey.
  • Reviews complaints data and feedback to facilitate understanding of situations and synthesizes patient feedback for future improvement.
  • Assists Patient Relations Director with implementing training and development programs for staff to ensure a consistent, compassionate, and culturally appropriate approach to patient care, complaints and feedback.
  • Fosters a culture of empathy, understanding and inclusivity among all hospital staff, empowering them to go above and beyond to meet patient needs.
  • Ensures MONUMENT HEALTH’s commitment to patient and family relationships through sharing positive narratives about patient success stories.
  • Leverages best practices and process improvement skills to drive the development of positive relations.
  • All other duties as assigned.

Additional Requirements

Required

Education – Bachelor's Nursing or Healthcare related field

Certifications – Registered Nurse (RN) – South Dakota Board of Nursing Or appropriate state licensure based on clinical field

Work Experience – 3+ years Clinical Experience; 3+ years Healthcare Administration Experience

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Job Family

Nursing

Shift

Employee Type

Regular

15 Corporate Services Division

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Equipment/Warehouse Technician

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

Home Plus SP HME

Scheduled Weekly Hours

40

Starting Pay Rate Range

$19.02 – $23.78

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Equipment/Warehouse Technician is responsible for managing inventory for all store locations and warehouse. This position works with customers in the setup and tear down of in-home product use and provide a professional in-home service. The Equipment/Warehouse Technician can provide knowledgeable product information on deliverables. This position maintains inventory and dispositions inventory that is expired or requires immediate replacement.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Manages product inventory control in HME stores, closets, and warehouse.
  • Performs customer in-home setup and tear down of home medical equipment.
  • Educates and trains customers on home medical equipment product use.
  • Performs call-outs for product maintenance and warranty repairs.
  • Completes the preparation and packaging of products for delivery and/or mailing.
  • Generates purchase requests for replenishing of inventory.
  • Provide Home Modification options to better meet the needs of the customer.
  • Coordinates deliveries with Order Specialists and customers.
  • May obtain required signatures, insurance cards, and payment for delivery of special products.
  • Maintenances, cleans, and repairs used products in the Warehouse for future uses.
  • Supports front office staff as needed.
  • All other duties as assigned.

Additional Requirements

Required:

Education – High School Diploma/GED Equivalent

Certification – Drivers License – State

Preferred:

Experience – 3+ years Home Medical Equipment Experience; 3+ years Inventory Management Experience; 3+ years Customer Service

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Support Services

Job Family

Materials Management

Shift

Employee Type

Regular

40 Monument Health Home Plus

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.