Specialty Pharmacy

The only pharmacy of its kind in the region, the Specialty Pharmacy in Rapid City focuses on medication needs and therapy management for patients with chronic, rare or complex conditions that require specialty medications not available at traditional pharmacies and which require special handling, administration or monitoring. Monument Health Specialty Pharmacy serves patients throughout the entire region. Our location is open from 8:30 am to 5:00 pm, Monday through Friday, and we have pharmacists on call 24/7 for urgent needs.

New prescriptions are usually available within 24 hours and medication can be picked up or delivered free of charge. Feel free to call Specialty Pharmacy with questions at 605-755-3065 or email us at RCRHSpecialtyPharmacy@monument.health.

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Specialty Pharmacy Care for Complex Conditions

Asthma & Allergy
Bleeding Disorders
Cystic Fibrosis
Dermatitis
Enzyme Deficiency
Growth Hormone Disorders
Hematologic Disorders
Hepatitis B
Hepatitis C
Hereditary Angioedema (HAE)

Hidradenitis Suppurative
HIV
Hyperlipidemia
Idiopathic Pulmonary Fibrosis
Immunodeficiency
Inflammatory Bowel Disease
Juvenile Idiopathic Arthritis
Lupus
Migraine
Multiple Sclerosis

Neurology
Oncology
Osteoporosis
Psoriasis
Psoriatic Arthritis
Pulmonary Hypertension
Rheumatoid Arthritis
Spondyloarthritis
Transplant
Uveitis

Our pharmacists are subject matter experts in specialty medications used to treat these conditions. If you have questions, please ask our pharmacist or your provider.

PHARMACY SERVICES

Benefits

The specialty pharmacy team will:

Teach you about your medication, how to take it, how to minimize or manage side effects and how to store it.
Work with insurers, including Medicare, so you know your coverage details.
Obtain any needed prior authorizations from your insurer.
Work to secure payment assistance and resources for financial hardship, if needed.
Ship or deliver medication to your home at no extra cost within 24 to 48 hours.
Provide essential supplies such as alcohol swabs and sharps containers at no extra cost.

Therapy Management

A Home+ nurse or pharmacist works with you one-on-one to make sure you receive the most benefit from your therapy.

Patients receive:

Check-in calls from a therapy management nurse to ensure treatment is appropriate and effective.
Clinical guidance to help prevent or manage medication side effects and injection site reactions.

Learn more and download our booklet.

For Patients

New prescriptions: Contact us by phone or email. Or your doctor can submit your prescription to us.
Refills: Pharmacy staff calls you with refill reminders. Or contact us to request a refill.
Prescription transfers: The pharmacy staff will transfer prescriptions to or from Home+ Specialty Pharmacy.
Order status: Contact us by phone or email to check on prescription status.
Delivery: Home+ will deliver or ship medications to any location free of charge. Or you can pick medications up at the Specialty Pharmacy.

For Providers

Home+ Specialty Pharmacy is the only specialty pharmacy in the region and has access to a variety of medications otherwise filled by national mail-order pharmacies. As a local supplier, we have the unique advantage of personal interaction with both you and your medical team.

Our pharmacists and nurses will work closely with your patients to ensure that any problems they may encounter, such as side-effects or poor adherence, are identified and communicated directly to you and your staff. We will work collaboratively with you, your staff, and your patients to find the best solutions to these problems to ensure that your patients get the most out of their medication therapy.

What Makes Us Unique?

Access to multiple electronic medical records in the area resulting in more seamless transitions of care – for you and your patients.

A small, friendly staff of local pharmacists, technicians, and nurses who pride themselves on maintaining close relationships with our patients, our providers and our community.

A team of technicians specializing in financial advocacy who will work to provide your patients with the lowest copays available.

A proactive refill reminder process with pharmacy-to-prescriber feedback to identify and communicate potential issues such as medication adherence.

Specialty medication therapy management for many complex chronic disease states through which a team of nurses and pharmacists are dedicated to helping patients get the safest and most effective results to meet their treatment goals.

Ongoing communication with prescribers and their staff to keep them apprised of any potential problems or challenges their patients may encounter with their medication therapy between office visits.

We look forward to providing you and your patients a level of pharmaceutical care never before offered in the Black Hills.

FAQ

What are the benefits of using Specialty Pharmacy?

Monument Health Home+ Specialty Pharmacy is local and gives expert care that is unmatched in our region. You’ll get the benefits of our clinical expertise, refill reminder calls and the medicine supplies that you need (e.g., sharps containers) at no extra cost to you. Staff will work with you, your doctor and your insurance to get your costs as low as possible. We offer free pick up/delivery of your medicines.

Will there be a copayment for my medicine?

The pharmacy will submit all claim details to your prescription
insurance plan. The copay amount, if applicable, is calculated by your insurance plan.

Can I get financial assistance to pay for my specialty medicine?

Financial assistance programs may be available through the drug manufacturer or foundations related to your condition. Our staff will work to help find patient assistance programs that may be available to you.

Does Monument Health Home+ Specialty Pharmacy fill just specialty medications, or can I have other medications filled here as well?

Monument Health Home+ Specialty Pharmacy fills mainly specialty medications, but we are able to fill other medications that may be a part of your therapy. If you would like more information about which medications can be filled here, please call us at 855-215-5296 and ask to speak to a pharmacist.

How do I know that I am getting the best form of treatment at the best cost?

Monument Health Home+ Specialty Pharmacy clinicians work to provide you with the most cost-effective and therapeutically appropriate treatment available. This means that with all new prescriptions and refills, our pharmacists will explore available options such as generic medications and therapeutic substitutions. We will work with you and your provider to offer you the best option at the best cost.

How long does it take to get my medicine?

Once your prescription for a specialty medicine has been approved by your insurance, it will typically be ready for pick-up or delivery within 24 to 48 hours. Because you must sign when we deliver the medicine, we will call you before the medicine is shipped to schedule a time that works for you.

How should I store my medicine?

As soon as you get your medicine, please check the condition and quantity. If you have any questions, please call the pharmacy. Items marked “refrigerate” must be kept cold in a clean refrigerator. Other items should be stored away from direct sunlight or moisture. Keep all medicines out of reach of children.

Can I return any unused medicine?

It’s important that you follow your doctor’s directions for taking your medicine. If you have any side effects that keep you from taking your medicine, please inform our staff or your doctor. If your prescription is for an injectable medicine, you will be given a sharps container at no extra cost to collect your used needles. Due to state and federal laws, our pharmacy cannot accept returns of unused medicine. Laws about safe disposal of medicines and used needles vary by state, and sometimes by county.

Check the FDA WEBSITE for details about safe medication disposal or contact your city or county about take-back programs.

What do I do if I have a reaction to my medicine?

If you feel that the reaction is emergent or life-threatening, dial 911 and seek medical attention immediately. Otherwise, contact your prescribing physician or Monument Health Home+ Specialty Pharmacy as soon as possible for further instruction.