Home+ Specialty Pharmacy

Important Service Adjustments

To best protect our patients, caregivers and families during the COVID-19 pandemic, we have altered our normal prescription delivery and counseling/education processes.

Monument Health Specialty Pharmacy is open for prescription pick-up. If picking up prescriptions from the pharmacy, please have only one person enter the building and please wear a mask. As always, prescriptions can also be delivered, or shipped to you.

Education and counseling for newly prescribed medications is normally done face-to-face at the pharmacy, but during the pandemic we are moving to telephone discussions. The pharmacist and nurse will call you AFTER you have received your medication, but BEFORE you have taken the first dose, to go through any necessary information and answer your questions.

Thank you and stay safe!

The only pharmacy of its kind in the region, Monument Health Home+ Specialty Pharmacy focuses on the medication needs and therapy management for patients with chronic, rare or complex conditions that require specialty medications. Pharmacists and nurses collaborate closely with care providers and patients to achieve treatment goals.

Specialty Pharmacy in Rapid City serves patients throughout the entire region. Questions and concerns are answered by local staff, and our pharmacists are on call 24/7. Medication can be picked up, delivered by local courier, or a carrier like UPS.

Specialty Pharmacy Care for Complex Conditions

Often, these medications are not available at traditional pharmacies and can require special handling, administration or monitoring. Below are some of the conditions treated with Specialty medications, along with links to learn more.

For more information about conditions and treatment options, please visit the Mayo Clinic Health Information Library.

For patients

The Home+ Specialty Pharmacy team provides personalized care, clinical expertise, quality products and outstanding customer service. Our team works closely with you, your prescriber and your insurance company to ensure your needs are met.

Enrollment is required for Home+ to work on your behalf. Call Home+ Specialty Pharmacy to enroll, or ask your physician to phone, fax or e-prescribe on your behalf. There is no charge.

Frequently Asked Questions

Other Patient Resources:

Benefits

The Specialty Pharmacy team will:

  • Work with insurers, including Medicare, so you know your coverage details.
  • Obtain any needed prior authorizations from your insurer.
  • Work to secure copay assistance and resources for financial hardship, if needed.
  • Ship or deliver medication to your home at no extra cost.
  • Provide essential supplies such as alcohol swabs and sharps containers at no extra cost.

Therapy Management

A Home+ nurse or pharmacist work with you one-on-one to make sure you receive the most benefit from your therapy.

Patients receive:

  • Check-in calls from a therapy management nurse to ensure treatment is appropriate and effective.
  • Information about the safe and effective handling and storage of your medication.
  • Education on how to take or inject your medications correctly.
  • Clinical guidance to help prevent or manage medication side effects and injection site reactions.

Download the Booklet

Pharmacy Services

  • New prescriptions: Contact us by phone or email. Or your doctor can submit your prescription to us.
  • Refills: Pharmacy staff calls you with refill reminders. Or contact us to request a refill.
  • Prescription transfers: The pharmacy staff will transfer prescriptions to or from Home+ Specialty Pharmacy.
  • Order status: Contact us by phone or email to check on prescription status.
  • Delivery: Home+ will deliver or ship medications to any location free of charge. Or you can pick medications up at the Specialty Pharmacy or Home+ retail pharmacies in Rapid City or Spearfish.

Discarding Unneeded Medicine

Monument Health has installed tamper-proof kiosks to allow patients and the public to safely dispose of unused prescription medicines. The MedDrop kiosks are located indoors near the front entrances at all five Monument Health hospitals in Custer, Lead-Deadwood, Rapid City, Spearfish and Sturgis. Some locations have limited hours pending the installation of cameras and other security measures.

Learn More

For Providers

Home+ Specialty Pharmacy is the only specialty pharmacy in the region and has access to a variety of medications otherwise filled by national mail-order pharmacies. As a local supplier, we have the unique advantage of personal interaction with both you and your medical team.

Our pharmacists and nurses will work closely with your patients to ensure that any problems they may encounter, such as side-effects or poor adherence, are identified and communicated directly to you and your staff.  We will work collaboratively with you, your staff, and your patients to find the best solutions to these problems to ensure that your patients get the most out of their medication therapy.

What makes us unique?

  • Access to multiple electronic medical records in the area resulting in more seamless transitions of care – for you and your patients.
  • A small, friendly staff of local pharmacists, technicians, and nurses who pride ourselves on maintaining close relationships with our patients, our providers and our community.
  • A team of technicians specializing in financial advocacy who will work to provide your patients with the lowest copays available.
  • A proactive refill reminder process with pharmacy to prescriber feedback to identify and communicate potential issues such as medication adherence.
  • Specialty medication therapy management for many complex chronic disease states through which a team of nurses and pharmacists are dedicated to helping patients get the safest and most effective results to meet their treatment goals.
  • Ongoing communication with prescribers and their staff to keep them apprised of any potential problems or challenges their patients may encounter with their medication therapy between office visits.

We look forward to providing you and your patients a level of pharmaceutical care never offered in the Black Hills until now.

Frequently Asked Questions

Specialty Pharmacy

Why use Home+ Specialty Pharmacy?
  • Home+ Specialty Pharmacy is the only pharmacy of its kind in the region, providing medication and therapy management for patients with chronic, rare or complex conditions that require specialty medications.
  • Home+ clinical specialists teach you about your medication, how to take it, how to minimize or manage side effects and how to store it. These one-on-one meetings may take an hour or longer.
  • Home+ pharmacy staff work closely with your provider and insurer to get needed pre-authorizations and verify insurance coverage.
Will there be a co-payment for my medication?

The copay amount is determined by your insurance plan. This information will be shared with you before you pick up or receive your medication, along with any assistance available to help offset these costs.

Can I get financial assistance to pay for my specialty medication?

The Specialty Pharmacy team will help identify patient assistance programs through drug manufacturers or other sources, if needed.

How long does it take to receive my medication?

New prescriptions are usually available within 24 hours once insurance approval is secured. Staff will contact you to arrange for pickup or delivery and education/counseling. Delivery or pickup of refills will be arranged with you by our staff, depending on your preference, during the refill reminder process.

How do I get my medications?

We are able to ship or deliver your medication, free of charge, within 24 to 48 hours. The pharmacy staff will contact you to arrange a delivery day, time, and destination that is convenient for you. A signature is required upon receipt of specialty medications. The pharmacy team can also arrange for medications to be available for pickup at any of our Monument Health retail pharmacy locations.

Monument Health Home+ Specialty Pharmacy
2006 Mount Rushmore Road
Rapid City, SD 57701
605.755.3065

Monument Health Home+ Pharmacy
353 Fairmont Boulevard
Rapid City, SD 57701
605.755.8184

Monument Health Home+ Pharmacy
1420 North 10th Street
Spearfish, SD 57783
605.717.8741

Monument Health John T. Vucurevich Cancer Care Institute
353 Fairmont Boulevard
Rapid City, SD 57701
605.755.2300

How should I store my medication?

It’s important to follow the storage directions for your medication. Some specialty medications require refrigeration. Others should be stored away from direct sun or moisture. Staff will provide you with storage guidelines for your medication during initial counseling.

What if I experience a reaction to my medication?

Call 911 immediately with emergency concerns related to your medication. It is important that you follow your prescriber’s directions for taking your medication and discuss any concern you may have.  Contact your provider or the Home+ pharmacy team for any non-emergency questions, or if you experience any side effects that may prevent you from taking your medication as directed.

Can I return any unused medication?

Unused medications cannot be returned. Check the FDA WEBSITE for details about safe medication disposal or contact your city or county about take-back programs.

Monument Health has installed tamper-proof kiosks to allow patients and the public to safely dispose of unused prescription medicines. The MedDrop kiosks are located indoors near the front entrances at all five Monument Health hospitals in Custer, Lead-Deadwood, Rapid City, Spearfish and Sturgis. Some locations have limited hours pending the installation of cameras and other security measures.

Learn More

Contact Us

Have a question or need to request a refill on a prescription? Please email us rcrhspecialtypharmacy@monument.health

Monument Health Home+ Specialty Pharmacy 2006 Mount Rushmore Road, Rapid City, SD 57701 605.755.3065 Location Details
Monument Health Home+ Pharmacy 353 Fairmont Boulevard, Rapid City, SD 57701 605.755.8184 Location Details
Monument Health Home+ Pharmacy 1420 North 10th Street, Spearfish, SD 57783 605.717.8741 Location Details
Monument Health John T. Vucurevich Cancer Care Institute 353 Fairmont Boulevard, Rapid City, SD 57701 605.755.2300 Location Details

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