Job Location: Various Western South Dakota Locations

Patient Access Specialist

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

Scheduled Weekly Hours

0

Starting Pay Rate Range

$16.95 – $19.48

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Job Functions:

  • Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). 
  • Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
  • Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
  • Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer.  Provides patients with basic account reconciliation.
  • Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
  • Review and understand authorization and referral records to confirm financial clearance.
  • Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
  • Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
  • Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
  • May obtain referrals and order transcription, as applicable to service area.
  • Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
  • Maintain registration related work queues including ongoing resolution of errors. 
  • Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
  • Address account inquires, resolve or escalate inquiries as appropriate.
  • In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
  • May perform patient movement activities in the electronic medical record.
  • May arrange patient transportation and other enabling services.
  • Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
  • Responsible for attending all mandatory education, compliance and safety program sessions.
  • Required to comply with all current and future policies and procedures and report directly to the supervisor.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent

Work Experience – 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Radiology Technologist | Outpatient Clinic

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

Scheduled Weekly Hours

40

Starting Pay Rate Range

$23.25 – $29.06

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Up to $20,000 Sign On Bonus for Qualified Candidates
The Radiology Technologist may work in ambulatory or acute care environments. Performs and is competent in Radiology under the direction of the Radiologist. The Technologist must be able to independently acquire the proper exam for the Radiologist’s interpretation. The Technologist is able to operate all radiological equipment in the proper setting. The Technologist is required to work with patients in age group specific environments: pediatric, geriatric, febrile, and acute care; adjusting technique and positions for optimal examinations.

The Technologist is responsible for exam room presentation, patient transportation, entering exams into the Radiology Information System, scheduling radiology exams, educating patients on exam prep instructions, obtaining correct orders and paperwork for records, billing, and communicating with Medical Staff as requested. Technologist will obtain and maintain the knowledge needed for the PACS. The Technologist may share on call duties. Depending on the needs of the care environment may be responsible for evenings, weekends and holidays as directed by the department leader. The Technologist reports equipment malfunctions/failures to their immediate Supervisor, Maintenance staff, or Bio-med service as appropriate. The Technologist follows all policies and procedures as set by the Medical Imaging Department, the facility and the organization.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Consistently demonstrates a thorough knowledge of patient positioning, principles of CR/DR, Fluoroscopy in acute care environments, quality control, image processing, and demonstrates the ability to plan own work. May assist physicians in performing procedures.
  • Provides learning environment, Provides exceptional customer service to all.
  • Will work as a team with other imaging departments to coordinate patient care and flow throughout care environment.  
  • Monument Health is a teaching organization; all radiology technologists will provide a learning environment for the students completing their clinical rotation.
  • Consistently demonstrates the ability to efficiently perform multiple complex tasks and to assist with the continuing technical education of imaging staff, physicians, and radiography students.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Understands and uses radiologic safety to minimizes radiation to patient and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors and monitored by radiation badges
  • Focuses on patient satisfaction by scheduling appointments promptly and courteously. Obtains accurate information and properly documents on patient scheduling system. .  Has positive attitude and customer service mind set. Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures in person and on the telephone.
  • Proficient with safe handling and moving of patients using ceiling and other lifts.
  • Participates in upkeep of department, i.e, cleanliness of work area, preventive maintenance, stocking of supplies, reports all malfunctioning equipment.
  • As appropriate, prepares and administers correct amount of contrast, using aseptic techniques as outlined in the Infection Control manual. Documents appropriately in patients chart. Completed injector training.
  • Reviews patient’s condition, history, and physicians order; consults radiologist with any questions. Determines proper positioning, and selects correct patient from work list.
  • Routinely prepares the patient and the equipment for the upcoming procedure. Educates the patient and/ or family regarding the procedure to be performed. Provides professional age-specific interaction with patients.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent: General Studies

Graduate – Radiology Program
Certification – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Radiologic Technologist (RT) – American Registry of Radiologic Technologists (ARRT)

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 1+ years of Radiographer Experience

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Diagnostics

Job Family

Technical Radiology

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

LPN or Medical Assistant

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

0

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

*Up to $10,000 Sign On Bonus for Qualified LPN Candidates*

It starts with heart. That is what you will do each day. As a Medical Assistant at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As an LPN or Medical Assistant, you will work collaboratively to provide direct and indirect patient care in the ambulatory clinic setting. You will actively participate as a member of the health care team and perform assigned tasks in accordance with the policies and procedures of Monument Health to meet the needs of each patient.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Job Description

Job Description

Essential Functions:

  • Properly prepares the examination and treatment areas per clinic standards.
  • Completes patient rooming procedures to include vital signs, data collection and other identified components specific to the clinic setting and within outlined Scope of Responsibilities.
  • Accurately administers and documents unit dose medications/ immunizations in accordance with clinic policy following successful training/competency.
  • Performs EKG's and laboratory testing per CLIA license of the clinic following successful training/competency.
  • Ensures documentation in the patient record is accurate, clear, concise within outlined Scope of Responsibilities. May function as provider scribe following successful training.
  • Completes all assigned clerical activities and supply maintenance/ordering as directed.
  • Assists with scheduling follow up care/appointments as ordered/directed.
  • Distributes pre-printed/pre-approved patient education materials. Directs all patient questions to provider or RN.
  • Functions within the documented Monument Health Scope of Responsibilities.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies; Graduate of an Accredited Medical Assistant University or accredited training facility
Certification – Medical Assistant-Certified (MA) by one of the listed certifying bodies; Basic Life Support (BLS) Healthcare Professional Certification – American Heart Association (AHA) within 60 days of hire

Any Medial Assistant hired between July 1, 2021 and June 30, 2024 may be granted 6 months to obtain national certification.

Any Medical Assistant hired after July 1, 2024 must hold one of the following national certifications upon hire:

•            American Association of Medical Assistants (AAMA)

•            American Medical Technologists (AMT)

•            National Healthcareer Association (NHA)

•            National Center for Competency Testing (NCCT)

•            American Medical Certification Association (AMCA)

Preferred:

Education – Completion of a nursing education program that is approved by a board of nursing
Certification – Licensed Practical Nurse (LPN) – South Dakota Board of Nursing
Experience – 1+ years of Clinical Experience; 1+ years of Healthcare Experience

Physical Requirements:
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Possible exposure to blood, bodily fluids, or tissues.

Job Category

Nursing

Job Family

Nursing Support

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

RN | Home Health & Hospice

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

0

Starting Pay Rate Range

$29.20 – $36.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Up to $20,000 Sign On Bonus for Qualified Candidates

Full Time, Part Time or PRN | Up to $20,000 Sign On for Qualifying Applicants
The right team of nurses is capable of transforming health care. Monument Health nurses are professional and passionate, and we support one another. Whether you are newly graduated or have years of experience as a RN, we are looking for positive, hardworking, and considerate Registered Nurses who thrive in a fast-paced work environment providing high quality care.

As a Registered Nurse at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

Our Registered Nurses facilitate relationship-centered, compassionate, quality care to patients through competent clinical practice and the application of the healing and science of professional nursing. You will be an active contributor in the prevention or resolution of illness, disability or injury, alleviation of suffering, and advocacy in the care of individuals in conjunction with interdisciplinary teams of healthcare providers, family members, and support systems. You will exercise independent judgement in utilizing the nursing process to assess, diagnose, identify outcomes, plan, implement, and evaluate direct patient care in accordance with ANA Standards of Professional Nursing Practice, institutional policies and procedures, applicable laws, and regulations.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:
Utilizes the ANA Nursing Process (2010) to perform the following functions:

  • Collects comprehensive data pertinent to the Healthcare consumer’s health and/or the situation.
  • Analyzes the assessment data to determine the diagnosis or the issues.
  • Identifies expected outcomes for a plan individualized to the Healthcare consumer of the situation.
  • Develops a plan that prescribes strategies and alternatives to attain expected outcomes.
  • Implements the identified plan. Ensures patient progression along plan.
  • Coordination of Care – coordinates care delivery.
  • Health Teaching and Health Promotion – employs strategies to promote health and a safe environment.
  • Consultation – the advanced practice registered nurse and the nursing role specialist provide consultation to influence the identified plan, enhance the abilities of others and effect change.
  • Evaluates progress toward attainment of outcomes.

Follows the ANA Standards of Professional Performance (2010):

  • Systematically enhances the quality and effectiveness of nursing practice
  • Attains knowledge and competency that reflects current nursing practice
  • Evaluates one’s own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations
  • Interacts with and contributes to the professional development of peers and colleagues
  • Collaborates with patient, family and others in the conduct of nursing practice
  • Integrates ethical provisions in all areas of practice
  • Integrates research findings into practice
  • Considers factors related to safety, effectiveness, cost and impact on practice in the planning and delivery of nursing services
  • Provides leadership in the professional practice setting and the profession
  • Practices in an environmentally safe and healthy manner
  • Supports purpose, vision, and values of Monument Health.
  • Practices within the legal scope of a Registered Professional Nurse as outlined by the state in which employment occurs and delivers competent care consistent with standards / policies, laws, regulators/accreditation/certifying organizations.
  • Abides by the Provisions of the Code of Ethics for Nurses (ANA 2010).

Proficiently uses applicable technology and software to:

  • Support and document nursing activities and patient care.
  • Access other work-related applications necessary to be an engaged and active associate of the organization, such as company email, iLearn modules, employee engagement surveys, benefits and compensation information, and policies and procedures.
  • Continuously seeks out opportunities to improve the quality of patient care delivery through innovative and creative problem solving.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certifications – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Registered Nurse (RN) – South Dakota Board of Nursing

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 5+ years of Registered Nurse Experience
Education – Bachelors degree in Nursing

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Acute Nursing

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

LPN

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

0

Starting Pay Rate Range

$23.25 – $26.70

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

*Up to $10,000 Sign On Bonus for Qualified Candidates*

The Licensed Practical Nurse (LPN) works collaboratively to provide direct and indirect patient care in the ambulatory setting. The LPN provides nursing care to assigned patients under the supervision of the physician or Registered Nurse (RN) accepts delegation to meet the needs of the patient. The LPN provides nursing care in accordance with the policies and procedures of Monument Health, standards of the profession and in accordance with the South Dakota Nurse Practice Act, and other applicable federal, state and local regulatory and/or accreting agencies.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Properly prepares the examination and treatment areas per clinic standards.
  • Properly prepares for care of patient by participating in pre-visit planning, preparing exam and treatment areas per clinic standards.
  • Completes patient rooming procedures to include vital signs, data collection and other identified components specific to the clinic setting.
  • Accurately administers and documents medications in accordance with best practice and clinic policy.
  • Performs nursing procedures and treatments within Scope of Responsibilities according to nursing division and clinic specific standards.
  • Demonstrates the ability to accurately perform and document assessments, apply clinical interventions, evaluate outcomes, and implement change to the plan of care in collaboration with RN/provider.
  • Provide/distribute preapproved/preprinted patient education materials. Provide reinforcement of health teaching and discharge instruction provided by RN/provider, directing all patient questions to RN/provider.
  • Completes independent nurse visits as allowed per scope and department policy with appropriate supervision.
  • Assist in management of inbox and complete patient referrals/prior authorizations per policy and scope.
  • Assists and actively participates in onboarding and mentoring of clinical staff per scope and as directed.
  • Positively supports and contributes to departmental development as evidenced by participating in meetings, committees, and continuing education/training.
  • Ensures documentation in the patient record is accurate, clear, concise within outlined Scope of Responsibilities.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certification – Licensed Practical Nurse (LPN) – South Dakota Board of Nursing

Preferred:
Experience – 1+ years of Healthcare Experience

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Ambulatory Nursing

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Laboratory Assistant

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

0

Starting Pay Rate Range

$16.96 – $19.49

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Laboratory Assistant I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Laboratory Assistant I, you will be responsible for demonstrating a commitment to patient/family experience, quality, safety, and financial stewardship. You will promote a safe working environment and support the department by performing venipuncture and capillary punctures using the most appropriate phlebotomy device and properly collect and process specimens for testing.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Establishes a cooperative working relationship with all caregivers, physicians, and leaders by promoting professionalism, compassion, and communication.
  • Will be punctual and ready to fulfill the duties of the assigned shift.
  • Obtains blood specimens accurately and quickly using proper technique with attention to performing AIDET, patient identification, patient care, safety, and infection control practices.
  • Restocks supplies.
  • Receives and processes samples delivered to the lab. Stores samples appropriately.
  • Tracks add-on and extra samples, stores and discards specimens. Performs daily hold over logs and resolves sample problems.
  • Demonstrates knowledge of and performs a variety of clerical and computer functions to ensure smooth operation of the department.
  • Distributes specimens to the appropriate delivery point in each laboratory department.
  • Answers the telephone in assigned sections.
  • Involved in departmental and system wide quality improvement initiatives as requested.
  • All other duties as assigned.

Additional Requirements

Required:

Education – High School Diploma/GED Equivalent in General Studies

Preferred:

Experience – 1+ years in Clinical Laboratory and/or Healthcare Experience

Physical Requirements:
Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Job Category

Diagnostics

Job Family

Laboratory

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Surgical Technologist

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

40

Starting Pay Rate Range

$22.16 – $27.70

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Up to $20,000 Sign On Bonus For Qualified Candidates
It starts with heart. That is what you will do each day. As a Surgical Technician at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Surgical Technologist, you will function as a member of the surgery team in delivering patient care and assuming appropriate responsibilities before, during and after surgery. You will handle the instruments, supplies, and equipment necessary during the surgical procedure. As a Surgical Technologist at Monument Health, you understand the procedure being performed and anticipate the needs of the surgeon. You have the necessary knowledge and ability to ensure quality patient care during the operative procedure and is constantly maintain the sterile field.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Performs interventions, skills, and procedures consistent with accepted standards of surgical practice, policies and procedures in the surgical suite. These include, but are not limited to: preparing the Operating Room to include necessary supplies and equipment as indicated by the patient's status; providing appropriate safety and comfort measures to the patient; providing proper patient transfer and positioning; assuring maintenance of asepsis and sterile field; assuring well-being of patient including fluid balance and skin integrity; competency in equipment, supplies and their usage; investigating unfamiliar procedures, techniques, and medications; demonstrating organizational ability by using time, equipment, and personnel effectively; knowing and performing correct sterilization procedures; assuring minimal time loss between cases; utilizing physician preference cards.
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individuals as necessary.
  • Performs the technical procedures necessary for job responsibilities in a safe, effective, efficient, legal and professional manner. Is responsible for own education, personal growth and development. Takes timely action & appropriately plans for cases with consideration of individual needs.
  • Utilizes organizational assets appropriately which includes supplies, equipment, time and property. Manages room and supplies to promote use of only items needed in case and questions waste.
  • Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
  • Willing to assist in other roles to keep costs down and quality high.
  • Consistently performs appropriate counts per OR policy as evidenced by observation/chart review.
  • Support the Institution by operating in an efficient and cost-effective manner while projecting a positive image to the community.
  • Supports process improvement by addressing situations that are of concern and follows through with appropriate intervention.
  • The Surgical Technologist ensures that all required elements are in place for efficient completion of any and all procedures.
  • All other duties as assigned.

Additional Requirements

Required

Rapid City & Spearfish Markets:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Rapid City Market CV Team:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Work Experience – 2+ years cardiovascular experience

Monument Health Orthopedic Specialty Hospital: 

Education: High School Diploma/GED Equivalent AND completion of a Registered Surgical Apprenticeship Program

Certification:  Surgical Tech Certified (ST-C) – National Center for Competency Testing (NCCT) or Surgical Technician Certificate from an accredited program within 12 months of hire

Preferred

Work Experience – 1+ years of Surgical Technologist Experience; 1+ years of Healthcare Experience

Certification – Certified Surgical Technologist (CST) – Association of Surgical Technologies (AST); or Certified Surgical Technologist (CST) – Nation Board of Surgical Technology and Surgical Assisting (NBSTSA); or Certified Surgical Technologist (CST) – National Center for Competency Testing (NCCT)

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occasionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Surgical Services

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Access Specialist

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

0

Starting Pay Rate Range

$16.42 – $18.87

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Job Functions:

  • Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). 
  • Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
  • Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
  • Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer.  Provides patients with basic account reconciliation.
  • Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
  • Review and understand authorization and referral records to confirm financial clearance.
  • Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
  • Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
  • Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
  • May obtain referrals and order transcription, as applicable to service area.
  • Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
  • Maintain registration related work queues including ongoing resolution of errors. 
  • Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
  • Address account inquires, resolve or escalate inquiries as appropriate.
  • In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
  • May perform patient movement activities in the electronic medical record.
  • May arrange patient transportation and other enabling services.
  • Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
  • Responsible for attending all mandatory education, compliance and safety program sessions.
  • Required to comply with all current and future policies and procedures and report directly to the supervisor.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent

Work Experience – 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Occupational Therapist – Outpatient

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

32

Starting Pay Rate Range

$34.08 – $42.60

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Occupational Therapist at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As an Occupational Therapist, operating in the outpatient services area, you will provide evaluation and direct patient care to individuals of all ages with the goal of maximizing their function and independence, with appropriate documentation of that care. You will also carry out operational duties for the Rehab Services department as indicated. Our occupational therapy services are also provided at outreach sites in communities around the area in which you will play an active role in providing care.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Uses appropriate critical thinking and judgment in the provision of care. Performs all aspects of treatment based on accepted national, departmental and evidence-based standards. Provides treatment that meets or exceeds departmental outcome standards.
  • Documents in a timely, accurate manner which supports medical necessity in accordance with department standards.
  • Submits required paperwork for billing, accurate charges and authorizations. Demonstrates appropriate use of time management according to departmental productivity standards.
  • Demonstrates initiative in individual professional development. Completes all education required by the Monument Health system and for licensure/certification in a timely manner. Actively promotes the profession within Monument Health and to the outside community.
  • Provides supervision according to state, federal and professional association standards.
  • Incorporates and educates patient, family and caregivers in treatment, goal setting and discharge planning as appropriate.
  • Complies with all regulatory requirements as it pertains to insurance, accrediting bodies, national and state regulatory agencies.
  • All other duties as assigned.

Additional Requirements

Required:

Education – Bachelors: Occupational Therapy
Certification – Occupational Therapist (OT) – South Dakota Board of Medical and Osteopathic Examiners

Preferred:

Education – Masters: Occupational Therapy

Physical Requirements:
Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occasionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Rehabilitation

Job Family

Occupational Therapy

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Medical Laboratory Scientist

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Various-Western South Dakota Locations

Department

Scheduled Weekly Hours

0

Starting Pay Rate Range

$28.17 – $35.21

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Medical Laboratory Scientist at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Medical Laboratory Scientist, you will independently work to collect, prepare, and perform a variety of laboratory tests, from routine to complex. You will assist in department procedures, including quality assurance, proficiency testing, calibrations, and complete related laboratory duties and supervise new caregivers in the department. You will have an active role in the care team of a patient by communicating identified technical, instrumental, and physiologic causes of unexpected results with providers as necessary to resolve inconsistencies. Each day you will be demonstrating a commitment to customer satisfaction, professionalism, and safety.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Collects and prepares biological specimens for analyses using appropriate techniques and maintains the integrity of the specimen in relation to the test being performed.
  • Determines acceptability of specimens within established guidelines, avoiding hemolysis, QNS, and wrong anticoagulant use.
  • Ensures equipment is functioning properly by performing or delegating performance of function checks, preventative maintenance and quality control. Documents actions.
  • Performs test analysis and reports test results in a timely manner meeting the expectations of physicians.
  • Assures initial calibration and standardization, operation, maintenance and troubleshooting for malfunction on instruments used in POC testing.
  • Conducts ongoing evaluation of functions and programs of the Laboratory relative to accreditation standards and recommends procedural changes.
  • Implements and monitors a Quality Assurance program to ensure the reliability of all technical services offered to meet internal and external regulations.
  • Maintains competency and enhances professional growth and development through education, conferences and seminars.
  • Demonstrates the willingness and ability to instruct other staff and students.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Bachelors degree in chemical, physical, or biologic Sciences or Clinical Laboratory Science or Associates with Medical Technologists (HEW)
Certification – Medical Technologist (MT) or Medical Laboratory Scientist (MLS) Certification – American Society for Clinical Pathology (ASCP)/American Medical Technology (AMT) or Health and Human Services (HEW)

Preferred:
Experience – 1+ years of Laboratory Experience

Physical Requirements:
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Job Category

Diagnostics

Job Family

Laboratory

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.