Certified Surgical First Assistant | Surgical Services

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHOSH Surgical Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$31.20 – $39.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Certified Surgical First Assistant at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a CSFA, under immediate supervision of a surgeon, you will participate and actively assist in completing the operation safely and effectively by anticipating the needs of the surgical team in accordance with hospital policy and appropriate laws and regulations.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Demonstrates competence and knowledge in executing aseptic technique and assisting with surgical procedures.
  • Demonstrates competency in positioning, draping, and applying surgical dressings, splints, and casts.
  • Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
  • Assists the surgeon intraoperatively. Visualization of operative site is maintained by: appropriate placement and securing of retractors with or without padding; packing with sponges; digital manipulation of tissue; suctioning, irrigating, or sponging; manipulation of suture materials; proper use of body mechanics to prevent obstruction of the surgeon's view.
  • Demonstrates advanced knowledge and competency in assisting with surgical procedures. To include the knowledge of anatomy and physiology, positioning, prepping, draping, and transferring of patient.
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individuals as necessary.
  • Insures all sterile items required both instruments and supplies, meet all appropriate standards.
  • Manages room and supplies to promote use of only items needed in cases. Questions waste. Forwards these concerns to the Team Leaders. Makes formal recommendations for changes. Provides those recommendations in writing to the Team Leader.
  • All other duties as assigned.

Additional Requirements

Required:
Certification – Surgery Technician First Assistant – National Board of Surgical Technology and Surgical Assisting (NBSTSA)

Preferred:
Experience – 3+ years of Surgical Technologist Experience

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Surgical Services

Shift

Employee Type

Regular

70 Monument Health Orthopedic and Specialty Hospital

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Clinical Resource Nurse | ICU

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Intensive Care-Nursing

Scheduled Weekly Hours

36

Starting Pay Rate Range

$36.40 – $45.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Clinical Resource Nurse must demonstrate the knowledge and skills necessary to function as a nursing resource to physicians, staff, patients, and families for the age and type of patient cared for on specific departments. This person will demonstrate strong communication skills to function as a conduit for communication between the medical staff, nursing staff, patients, families and ancillary departments. This person will be a strong advocate and promoter of Patient and Family-Centered Care. This person will also possess excellent critical thinking skills to be able to recognize priority patient situations that need immediate attention. This person will possess excellent customer service skills and practice these on a consistent basis. Demonstrates the ability to meet the essential job functions of a Registered Nurse.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Consistently sets an example of excellence in clinical practice. Acts as a resource to clinical staff, patients, families and other customers regarding patient care. Mentors employees in the development and enhancement of clinical skills.
  • Takes a leadership role in the promotion of Patient and Family-Centered Care.
  • Collaborates directly with Hospital Coordinators/Physicians regarding admissions, transfers and discharges.
  • Establishes nursing care for patients based on nursing process, to include: assessment data and other relevant information; identified nursing diagnosis, needs and problems; appropriate interventions as per standards of nursing practice, policies, established protocol, or as determined by the professional judgment of the RN; patient’s response to interventions; modification of care plan following evaluation of response as needed. Collaborates with physician and Healthcare team in the coordination of post-hospital care needs.
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individual as necessary.
  • Manages the delivery of nursing care utilizing the nursing process to provide high quality patient care. Directs and assists others on the Healthcare team to provide positive outcomes.
  • Performs quality control audits, monitors and documents problems as they relate to nursing issues related to accuracy, quality of care and the MDS Assures continuity of information including assessment and care plans.
  • Provides appropriate staffing levels while being fiscally responsible with productivity standards. Adjusts patient assignments to ensure safe patient care according to patient acuity. Delegates responsibilities with a professional, objective approach.
  • Utilizes critical thinking in implementing the coordination of medical and nursing interventions. Interventions demonstrate care planning that will promote good clinical outcomes.
  • Functions as a liaison between patient, family, unit staff, physician, and ancillary personnel. Facilitates collaboration between patients, family physicians and members of the Healthcare team. Rounds on patients and families; responds promptly and professionally to customers addressing requests, problems and concerns.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certifications – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Registered Nurse (RN) – South Dakota Board of Nursing.

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 3+ years of Clinical Experience
Education – Bachelors degree in Nursing

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Acute Nursing

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Support Specialist I | Pharmacy

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Pharmacy

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.00 – $18.30

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Support Specialist provides office support to the clinical staff, assists with the day to day operation of the unit including patient and materials transport for services, and ensures the work and reception area(s) are organized and clean. The role may include other responsibilities and duties as assigned based upon needs and requirements of the department as allowed under the applicable licensing boards.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Provides scheduling, secretarial, and reception support for the department.
  • Maintains and organizes the department. Ensures the work and reception area(s) are organized and clean.
  • Maintains inventory of equipment and supplies and orders items as required for patient treatment. Receives, unpacks and inventories ordered clinical, medication, and office supplies.
  • Provides office support as requested. May include scheduling and secretarial duties for meetings.
  • Under the supervision of a licensed clinician, monitors and transports patients, medical supplies, and/or medications as allowed under applicable licensing boards.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent in General Studies
Experience – 1+ years of Postage Machine Experience; 1+ years of Shipping/Receiving Mail Experience

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Administration

Job Family

Administrative Support

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Occupational Therapist | Home Health

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

Home Plus RC Home Care Services

Scheduled Weekly Hours

20

Starting Pay Rate Range

$34.08 – $42.60

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Occupational Therapist at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As an Occupational Therapist, operating in the outpatient services area, you will provide evaluation and direct patient care to individuals of all ages with the goal of maximizing their function and independence, with appropriate documentation of that care. You will also carry out operational duties for the Rehab Services department as indicated. Our occupational therapy services are also provided at outreach sites in communities around the area in which you will play an active role in providing care.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Uses appropriate critical thinking and judgment in the provision of care. Performs all aspects of treatment based on accepted national, departmental and evidence-based standards. Provides treatment that meets or exceeds departmental outcome standards.
  • Documents in a timely, accurate manner which supports medical necessity in accordance with department standards.
  • Submits required paperwork for billing, accurate charges and authorizations. Demonstrates appropriate use of time management according to departmental productivity standards.
  • Demonstrates initiative in individual professional development. Completes all education required by the Monument Health system and for licensure/certification in a timely manner. Actively promotes the profession within Monument Health and to the outside community.
  • Provides supervision according to state, federal and professional association standards.
  • Incorporates and educates patient, family and caregivers in treatment, goal setting and discharge planning as appropriate.
  • Complies with all regulatory requirements as it pertains to insurance, accrediting bodies, national and state regulatory agencies.
  • All other duties as assigned.

Additional Requirements

Required:

Education – Bachelors: Occupational Therapy
Certification – Occupational Therapist (OT) – South Dakota Board of Medical and Osteopathic Examiners

Preferred:

Education – Masters: Occupational Therapy

Physical Requirements:
Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occasionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Rehabilitation

Job Family

Occupational Therapy

Shift

Employee Type

Regular

40 Monument Health Home Plus

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Surgical Technologist | Surgical Services

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Surgical Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$29.47 – $35.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Surgical Technician at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Surgical Technologist, you will function as a member of the surgery team in delivering patient care and assuming appropriate responsibilities before, during and after surgery. You will handle the instruments, supplies, and equipment necessary during the surgical procedure. As a Surgical Technologist at Monument Health, you understand the procedure being performed and anticipate the needs of the surgeon. You have the necessary knowledge and ability to ensure quality patient care during the operative procedure and is constantly maintain the sterile field.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Performs interventions, skills, and procedures consistent with accepted standards of surgical practice, policies and procedures in the surgical suite. These include, but are not limited to: preparing the Operating Room to include necessary supplies and equipment as indicated by the patient's status; providing appropriate safety and comfort measures to the patient; providing proper patient transfer and positioning; assuring maintenance of asepsis and sterile field; assuring well-being of patient including fluid balance and skin integrity; competency in equipment, supplies and their usage; investigating unfamiliar procedures, techniques, and medications; demonstrating organizational ability by using time, equipment, and personnel effectively; knowing and performing correct sterilization procedures; assuring minimal time loss between cases; utilizing physician preference cards.
  • Handles unanticipated events and crisis situations in a professional manner. Is alert to potential problems and notifies appropriate individuals as necessary.
  • Performs the technical procedures necessary for job responsibilities in a safe, effective, efficient, legal and professional manner. Is responsible for own education, personal growth and development. Takes timely action & appropriately plans for cases with consideration of individual needs.
  • Utilizes organizational assets appropriately which includes supplies, equipment, time and property. Manages room and supplies to promote use of only items needed in case and questions waste.
  • Establishes, maintains, and monitors the surgical environment to ensure that the potential for infection is reduced by proper sterilization, decontamination, and disinfection procedures.
  • Willing to assist in other roles to keep costs down and quality high.
  • Consistently performs appropriate counts per OR policy as evidenced by observation/chart review.
  • Support the Institution by operating in an efficient and cost-effective manner while projecting a positive image to the community.
  • Supports process improvement by addressing situations that are of concern and follows through with appropriate intervention.
  • The Surgical Technologist ensures that all required elements are in place for efficient completion of any and all procedures.
  • All other duties as assigned.

Additional Requirements

Required

Rapid City & Spearfish Markets:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Rapid City Market CV Team:

Education – Associate in a Healthcare related field OR the following certification

Certification – Within 12-months of hire Surgical Technician Certificate from an accredited program

Work Experience – 2+ years cardiovascular experience

Monument Health Orthopedic Specialty Hospital: 

Education: High School Diploma/GED Equivalent AND completion of a Registered Surgical Apprenticeship Program

Certification:  Surgical Tech Certified (ST-C) – National Center for Competency Testing (NCCT) or Surgical Technician Certificate from an accredited program within 12 months of hire

Preferred

Work Experience – 1+ years of Surgical Technologist Experience; 1+ years of Healthcare Experience

Certification – Certified Surgical Technologist (CST) – Association of Surgical Technologies (AST); or Certified Surgical Technologist (CST) – Nation Board of Surgical Technology and Surgical Assisting (NBSTSA); or Certified Surgical Technologist (CST) – National Center for Competency Testing (NCCT)

Physical Requirements:
Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Job Category

Nursing

Job Family

Surgical Services

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Cardiac Monitor Technician | Inpatient Cardiac Unit

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH CV Diagnostics

Scheduled Weekly Hours

0

Starting Pay Rate Range

$17.95 – $20.63

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The CMT is responsible continuous observation of patients that require cardiac monitoring during their hospital stay. The CMT works cooperatively with registered nurses, providers, and other healthcare professionals.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Demonstrates knowledge of basic ECG interpretation and ability to identify life threatening dysrhythmias.
  • Displays knowledge and skill in application, maintenance, and discontinuation of cardiac monitors.
  • Performs routine alarm reviews, alarm customization, and review of appropriateness for cardiac monitoring according to established national guidelines and Monument Health policy.
  • Communicates to primary RNs/CRNs when necessary to alert to significant dysrhythmias, low battery level, or leads are off.
  • Contributes to the patient’s medical record through documentation of baseline rhythms, alarm review, and trends.  Also documents communication with primary RNs.
  • Removes equipment from patient care areas when in need of repair and collaborates with clinical engineering for replacement/repair.
  • Applies telemetry to patients with verified order for cardiac monitoring.  Explains to patient what the monitor does and how it communicates information to the nurse and the CMT.  Removes telemetry from patients when orders expire or are discontinued. 
  • Tracks equipment to assure proper assignment to correct patient. 
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies

Experience – 1+ years healthcare experience such as Nurse Aide, EMT, Paramedic, Laboratory Assistant

Preferred:
Experience – 1+ years of ECG Experience
Education – Some College (1-2 years) in Related Field
Certification – Clinical Electrocardiography (ECG) Certification – Accredited University or accredited training professionals

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Clinical Care

Job Family

Clinical Support

Shift

Employee Type

PRN

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Front Desk Reception | Admissions

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.95 – $19.48

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Job Functions:

  • Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). 
  • Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities.
  • Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers.
  • Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer.  Provides patients with basic account reconciliation.
  • Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient.
  • Review and understand authorization and referral records to confirm financial clearance.
  • Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms.
  • Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned.
  • Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system.
  • May obtain referrals and order transcription, as applicable to service area.
  • Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately.
  • Maintain registration related work queues including ongoing resolution of errors. 
  • Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations.
  • Address account inquires, resolve or escalate inquiries as appropriate.
  • In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy.
  • May perform patient movement activities in the electronic medical record.
  • May arrange patient transportation and other enabling services.
  • Assist clinical care team as needed including providing transport in cooperation with clinical team direction.
  • Responsible for attending all mandatory education, compliance and safety program sessions.
  • Required to comply with all current and future policies and procedures and report directly to the supervisor.
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent

Work Experience – 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Surgery Scheduling Specialist | Gastroenterology

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC 5th St. Gastroenterology

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.40 – $20.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses.
  • Communicates the need for preauthorization for exams prior to completion of exam scheduling.
  • Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts.
  • Documents changes in scheduled exams and patient demographics in the appropriate systems.
  • Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam.
  • Acts as a resource for scheduling issues and new employees.
  • Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized.
  • Completes all assigned clerical activities.
  • Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR’s) in accordance with unit guidelines.
  • Contributes to the permanent document of patient data.
  • Able to prioritize physician's orders and initiate appropriate action in a timely manner.
  • Accurately transcribes physician's orders.
  • Acts as a receptionist and participates in admission, discharge, and transfer of patients.
  • Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers.
  • Utilizes sound judgment in the reporting of data and in the provision of patient care.
  • All other duties as assigned.

Additional Requirements

Required:

Education – High School Diploma/GED Equivalent

Preferred:
Experience – 1+ years of Healthcare Experience

Physical Requirements:
Sedentary work – Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Surgery Scheduling Specialist | Gastroenterology

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC 5th St. Gastroenterology

Scheduled Weekly Hours

40

Starting Pay Rate Range

$16.40 – $20.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses.
  • Communicates the need for preauthorization for exams prior to completion of exam scheduling.
  • Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts.
  • Documents changes in scheduled exams and patient demographics in the appropriate systems.
  • Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam.
  • Acts as a resource for scheduling issues and new employees.
  • Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized.
  • Completes all assigned clerical activities.
  • Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR’s) in accordance with unit guidelines.
  • Contributes to the permanent document of patient data.
  • Able to prioritize physician's orders and initiate appropriate action in a timely manner.
  • Accurately transcribes physician's orders.
  • Acts as a receptionist and participates in admission, discharge, and transfer of patients.
  • Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers.
  • Utilizes sound judgment in the reporting of data and in the provision of patient care.
  • All other duties as assigned.

Additional Requirements

Required:

Education – High School Diploma/GED Equivalent

Preferred:
Experience – 1+ years of Healthcare Experience

Physical Requirements:
Sedentary work – Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Nurse Aide | Mother Baby

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Obstetrics-Nursing

Scheduled Weekly Hours

40

Starting Pay Rate Range

$18.02 – $20.71

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Begin your healthcare career with Monument Health, no experience necessary! As a Nurse Aide, you will be a valued as an essential team member providing compassionate patient focused care. A Nurse Aide will improve patient experience and demonstrate what it means to be part of a team and raise the bar for patient care. You will make a difference. Every day!

A Nurse Aide will assist the nursing staff in providing excellent, effective and safe patient care, be responsible for providing patient personal care, bathing, and personal hygiene. You will participate in admission, dismissal also the transfer process and contribute to the permanent documentation of patient data. Completes the essential function of constant observer or telesitter where applicable. This includes monitoring the patient at bedside and/or remotely via audio/visual technology to promote patient safety while maintaining patient privacy and dignity. On the job training and continual support will help build knowledge and skills needed to provide best in class care and demonstrate cohesive teamwork!

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Completes patient cares and documentation accurately and in a timely manner according to policies, procedures and regulations.
  • Demonstrates the desire to grow as an employee, team and facility.
  • Positively supports and contributes to departmental development as evidenced by participating in meetings and training.
  • As a member of the multidisciplinary team, the Nurse Aide contributes valuable input to the patient’s care planning process.
  • Assesses and provides direct resident care needs to residents with supervised personal/rehabilitative cares as outlined in their individualized care plan to assist with maintaining or improving functional abilities, comfort, independence and safety.
  • Reports any safety concerns, abnormal parameters as defined for the patient population, or health concerns of the patient to the nurse.
  • Encourages the patient to participate in their own activities of daily living and other aspects of the plan of care as appropriate. 
  • Encourages the patient to participate in their own activities of daily living and other aspects of the plan of care as appropriate. 
  • All other duties as assigned.

Additional Requirements

Preferred:

Education – High School Diploma/GED Equivalent in General Studies

Certification – Certified Nurse Aide (CNA) – South Dakota Board of Nursing

Experience – 1+ years of related experience

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occasionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours.

Job Category

Nursing

Job Family

Nursing Support

Shift

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.