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Step inside the Rapid City Hospital Emergency Department for a live, walking tour with Brook Eide, M.D., Medical Director of Emergency Services, with 21 years of experience. From the ambulance bay to the rooftop helicopter pad, from vertical care chairs to the trauma resuscitation rooms, Dr. Eide pulls back the curtain on what actually happens behind those sliding doors. Learn what makes Monument Health a Level II Trauma Center, why this ER serves a five-state region, and how the team manages chaos while keeping patients calm during the worst day of their lives. Whether you've ever wondered what happens after a helicopter lands or what "vertical care" really means, this episode offers a rare, behind-the-scenes look at emergency medicine in action.