Job Location: Rapid City, SD USA

Client Service Specialist

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Laboratory

Scheduled Weekly Hours

40

Starting Pay Rate Range

$18.00 – $22.50

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Client Service Specialist is responsible for the coordination and support for business-to-business client and patient billing as associated with contracts for client services. This position is responsible for maintaining a continuum of interest and credibility with clients as a representative of Monument Health. Client Service Specialist expedites and enhances patient access to care by scheduling diagnostic outpatient services in real time and financially clear patients prior to date of service. Financial Clearance to include completing insurance verification, pre-certification, authorization, pre-registration, notification to the patient or responsible party of estimated amount due for services provided by both the clinic and the facility, and collection of prepayment.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Effectively uses computerized scheduling for appointments and ancillary services following established protocols. Schedules appointments promptly and courteously and makes all attempts to meet the client’s expectations.
  • Registers and checks in patients verifying accurate demographic data entry at each encounter, to include scanning and verifying photo ID.
  • Responds to telephone calls in a timely manner. Uses professional communication on the telephone and interprets the caller’s needs and offers assistance as evidenced by observation and feedback.
  • Financial Clearance to include completing company authorization, through verification, preform pre-registration, and notification to the patient or responsible party of estimated amount due for services provided by both the clinic and the facility, and collection of prepayment as determined by contract terms.
  • Accurately bills for services related to the patient's visit.
  • Efficiently resolves all assigned work queue items to ensure accurate and efficient claim submission.
  • Accurately post payments to accounts for contracted services.
  • Maintains complete and accurate company profiles and EMR accounts to ensure all critical data elements are obtained and input correctly in required areas to ensure efficient, accurate and complete billing.
  • Works with prospective and contracted client companies to maintain positive and professional business-to-business customer service relations.
  • Demonstrates knowledge of contracted and third party payer information, to ensure compliance with rules and regulations to ensure accurate reimbursement. party payer and
  • Collects prepayments prior to services provided, amount to be determined based on contracted terms for amount due
  • All other duties as assigned.

Urgent Care Location-

  • Complete monthly accounts receivable reports and reviews delinquent account records and attempts to collect on any outstanding accounts.
  • Works collaboratively with the department administrative team to secure and maintain business-to-business contracts and fee schedule pricing.

Laboratory Location-

  • Manages reference lab samples by registering, ordering, and accurately labeling specimens, during the pre-processing step
  • Coordinates off-site draws
  • Gathers missing registration/order information
  • Answers questions related to orders, specimen types, results, etc.
  • Coordinates and transcribes orders for patients
  • Accurately enters results received by Laboratory from send-out reference labs
  • Sends results to providers/clients as needed

Additional Requirements

Required:

Education – High School Diploma/GED Equivalent in General Studies

Preferred:

Experience; 1+ years of Billing/Collections; 1+ years of Scheduling Experience

Education – Associates degree in Healthcare

Job Category

Business Administration

Job Family

Business Services

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Radiological Technologist

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH MIS General

Scheduled Weekly Hours

36

Starting Pay Rate Range

$28.54 – $35.68

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

$20,000 Sign On Bonus Available for Qualified Candidates

The Radiology Technologist will work in Level II trauma hospital setting. Performs and is competent in Radiology under the direction of the Radiologist. The Technologist must be able to independently acquire the proper exam for the Radiologist’s interpretation. The Technologist is able to operate all radiological equipment in the proper setting. The Technologist is required to work with patients in age group specific environments: pediatric, geriatric, febrile, in an critical acute care setting; adjusting technique and positions for optimal examinations.

Additionally, the Technologist will be required to perform fluoroscopy examinations in the department and use the c-arm in operating room setting as well as portable exams throughout the hospital. Technologist will be required to meet the needs of outpatients, inpatients, and emergency department patients. Will work with ambulatory, non-ambulatory, acute, and chronically ill patients. Must be able to cover all areas of imaging as assigned. The Technologist is responsible for exam room presentation, patient transportation, entering exams into the Radiology Information System, scheduling radiology exams, educating patients on exam prep instructions, obtaining correct orders and paperwork for records, billing, and communicating with Medical Staff as requested. Technologist will obtain and maintain the knowledge needed for the PACS. The Technologist may share on call duties. Technologist will be responsible for evenings, weekends and holidays as directed by the department leader. The Technologist reports equipment malfunctions/failures to their immediate Supervisor, Maintenance staff, or Bio-med service as appropriate. The Technologist follows all policies and procedures as set by the Medical Imaging Department, the facility and the organization.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • In a Level II trauma hospital, consistently demonstrates a thorough knowledge of patient positioning, principles of DR, fluoroscopy, quality control, image processing, and demonstrates the ability to plan own work. May assist physicians in performing procedures.
  • Reviews patient’s condition, history, and physicians order; consults Radiologist with questions. Determines proper positioning, and selects correct patient from work list.
  • Prepares the patient and the equipment for the upcoming procedure. Educates the patient and/ or family regarding the procedure to be performed. Provides professional age-specific interaction with patients.
  • As appropriate, prepares and administers correct amount of contrast, using aseptic techniques as outlined in the Infection Control manual. Documents appropriately in patients chart. Completed injector training.
  • Provides learning environment and provides exceptional customer service to all.  Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures in person and on the telephone.
  • Will work as a team with other imaging departments to coordinate patient care and flow throughout care environment.  
  • Monument Health is a teaching organization; all Technologists will provide a learning environment for students completing their clinical rotation. Technologists will also assist with the continuing technical education of imaging staff, physicians, and radiography students.
  • Consistently demonstrates the ability to efficiently perform multiple complex tasks including but not limited to outpatient examinations, trauma patients, non-ambulatory acute and chronically ill inpatients, portable exams, scoliosis, and fluoroscopy in the department and c-arms in OR cases when needed.
  • Protects patients and employees by adhering to infection-control policies and protocols. Higher exposure to bodily fluids, infectious specimens, communicable diseases, toxic substances, ionizing radiation, and other conditions common in a level II hospital environment.
  • Understands and uses radiologic safety to minimizes radiation to patient and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors and monitored by radiation badges. Proficient with safe handling and moving of patients using ceiling and other lifts.
  • Focuses on patient satisfaction by scheduling appointments promptly and courteously. Obtains accurate information and properly documents on patient scheduling system. 
  • Participates in upkeep of department, i.e, cleanliness of work area, preventive maintenance, stocking of supplies, reports all malfunctioning equipment.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent: General Studies

Graduate – Radiology Program
Certification – Basic Life Support (BLS) Healthcare Provider Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Radiologic Technologist (RT) – American Registry of Radiologic Technologists (ARRT)

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 1+ years of Radiographer Experience; Certification – Radiologic Technologist (RT) – American Registry of Radiologic Technologists (ARRT)

**Policy Number: MIS-7040-115 – Caregivers must be BLS certified upon employment or within their 90-day probation period.

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Diagnostics

Job Family

Technical Radiology

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Radiological Technologist | Urgent Care

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHUC Rapid Valley MIS General

Scheduled Weekly Hours

0

Starting Pay Rate Range

$26.14 – $32.67

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Radiology Technologist may work in ambulatory or acute care environments. Performs and is competent in Radiology under the direction of the Radiologist. The Technologist must be able to independently acquire the proper exam for the Radiologist’s interpretation. The Technologist is able to operate all radiological equipment in the proper setting. The Technologist is required to work with patients in age group specific environments: pediatric, geriatric, febrile, and acute care; adjusting technique and positions for optimal examinations.

The Technologist is responsible for exam room presentation, patient transportation, entering exams into the Radiology Information System, scheduling radiology exams, educating patients on exam prep instructions, obtaining correct orders and paperwork for records, billing, and communicating with Medical Staff as requested. Technologist will obtain and maintain the knowledge needed for the PACS. The Technologist may share on call duties. Depending on the needs of the care environment may be responsible for evenings, weekends and holidays as directed by the department leader. The Technologist reports equipment malfunctions/failures to their immediate Supervisor, Maintenance staff, or Bio-med service as appropriate. The Technologist follows all policies and procedures as set by the Medical Imaging Department, the facility and the organization.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Consistently demonstrates a thorough knowledge of patient positioning, principles of CR/DR, Fluoroscopy in acute care environments, quality control, image processing, and demonstrates the ability to plan own work. May assist physicians in performing procedures.
  • Provides learning environment, Provides exceptional customer service to all.
  • Will work as a team with other imaging departments to coordinate patient care and flow throughout care environment.  
  • Monument Health is a teaching organization; all radiology technologists will provide a learning environment for the students completing their clinical rotation.
  • Consistently demonstrates the ability to efficiently perform multiple complex tasks and to assist with the continuing technical education of imaging staff, physicians, and radiography students.
  • Protects patients and employees by adhering to infection-control policies and protocols.
  • Understands and uses radiologic safety to minimizes radiation to patient and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors and monitored by radiation badges
  • Focuses on patient satisfaction by scheduling appointments promptly and courteously. Obtains accurate information and properly documents on patient scheduling system. .  Has positive attitude and customer service mind set. Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures in person and on the telephone.
  • Proficient with safe handling and moving of patients using ceiling and other lifts.
  • Participates in upkeep of department, i.e, cleanliness of work area, preventive maintenance, stocking of supplies, reports all malfunctioning equipment.
  • As appropriate, prepares and administers correct amount of contrast, using aseptic techniques as outlined in the Infection Control manual. Documents appropriately in patients chart. Completed injector training.
  • Reviews patient’s condition, history, and physicians order; consults radiologist with any questions. Determines proper positioning, and selects correct patient from work list.
  • Routinely prepares the patient and the equipment for the upcoming procedure. Educates the patient and/ or family regarding the procedure to be performed. Provides professional age-specific interaction with patients.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent: General Studies

Graduate – Radiology Program
Certification – Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Radiologic Technologist (RT) – American Registry of Radiologic Technologists (ARRT)

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 1+ years of Radiographer Experience

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Diagnostics

Job Family

Technical Radiology

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

PRN

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Radiological Technologist

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH MIS General

Scheduled Weekly Hours

20

Starting Pay Rate Range

$28.54 – $35.68

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

$10,000 Sign On Bonus Available for Qualified Candidates

The Radiology Technologist will work in Level II trauma hospital setting. Performs and is competent in Radiology under the direction of the Radiologist. The Technologist must be able to independently acquire the proper exam for the Radiologist’s interpretation. The Technologist is able to operate all radiological equipment in the proper setting. The Technologist is required to work with patients in age group specific environments: pediatric, geriatric, febrile, in an critical acute care setting; adjusting technique and positions for optimal examinations.

Additionally, the Technologist will be required to perform fluoroscopy examinations in the department and use the c-arm in operating room setting as well as portable exams throughout the hospital. Technologist will be required to meet the needs of outpatients, inpatients, and emergency department patients. Will work with ambulatory, non-ambulatory, acute, and chronically ill patients. Must be able to cover all areas of imaging as assigned. The Technologist is responsible for exam room presentation, patient transportation, entering exams into the Radiology Information System, scheduling radiology exams, educating patients on exam prep instructions, obtaining correct orders and paperwork for records, billing, and communicating with Medical Staff as requested. Technologist will obtain and maintain the knowledge needed for the PACS. The Technologist may share on call duties. Technologist will be responsible for evenings, weekends and holidays as directed by the department leader. The Technologist reports equipment malfunctions/failures to their immediate Supervisor, Maintenance staff, or Bio-med service as appropriate. The Technologist follows all policies and procedures as set by the Medical Imaging Department, the facility and the organization.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • In a Level II trauma hospital, consistently demonstrates a thorough knowledge of patient positioning, principles of DR, fluoroscopy, quality control, image processing, and demonstrates the ability to plan own work. May assist physicians in performing procedures.
  • Reviews patient’s condition, history, and physicians order; consults Radiologist with questions. Determines proper positioning, and selects correct patient from work list.
  • Prepares the patient and the equipment for the upcoming procedure. Educates the patient and/ or family regarding the procedure to be performed. Provides professional age-specific interaction with patients.
  • As appropriate, prepares and administers correct amount of contrast, using aseptic techniques as outlined in the Infection Control manual. Documents appropriately in patients chart. Completed injector training.
  • Provides learning environment and provides exceptional customer service to all.  Friendly, cheerful and helpful to patients and others. Ability to meet patients and others needs while following office policies and procedures in person and on the telephone.
  • Will work as a team with other imaging departments to coordinate patient care and flow throughout care environment.  
  • Monument Health is a teaching organization; all Technologists will provide a learning environment for students completing their clinical rotation. Technologists will also assist with the continuing technical education of imaging staff, physicians, and radiography students.
  • Consistently demonstrates the ability to efficiently perform multiple complex tasks including but not limited to outpatient examinations, trauma patients, non-ambulatory acute and chronically ill inpatients, portable exams, scoliosis, and fluoroscopy in the department and c-arms in OR cases when needed.
  • Protects patients and employees by adhering to infection-control policies and protocols. Higher exposure to bodily fluids, infectious specimens, communicable diseases, toxic substances, ionizing radiation, and other conditions common in a level II hospital environment.
  • Understands and uses radiologic safety to minimizes radiation to patient and staff by practicing radiation protection techniques, using beam restrictive devices, patient shielding, and knowledge of exposure factors and monitored by radiation badges. Proficient with safe handling and moving of patients using ceiling and other lifts.
  • Focuses on patient satisfaction by scheduling appointments promptly and courteously. Obtains accurate information and properly documents on patient scheduling system. 
  • Participates in upkeep of department, i.e, cleanliness of work area, preventive maintenance, stocking of supplies, reports all malfunctioning equipment.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent: General Studies

Graduate – Radiology Program
Certification – Basic Life Support (BLS) Healthcare Provider Certification – American Heart Association (AHA) – Within 60 days of hire or transfer; Radiologic Technologist (RT) – American Registry of Radiologic Technologists (ARRT)

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 60 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:
Experience – 1+ years of Radiographer Experience; Certification – Radiologic Technologist (RT) – American Registry of Radiologic Technologists (ARRT)

**Policy Number: MIS-7040-115 – Caregivers must be BLS certified upon employment or within their 90-day probation period.

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Heavy work – exerting up to 25 pounds of force constantly (67-100% of the time), and/or up to 50 pounds frequently (34-66% of the time), and/or up to 100 pounds of force occassionally (up to 33% of the time), and or up to 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Diagnostics

Job Family

Technical Radiology

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Emergency Department Technician

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Emergency Services

Scheduled Weekly Hours

36

Starting Pay Rate Range

$18.20 – $20.92

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As an Emergency Department Technician at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As an Emergency Department Tech, you will assist the nursing staff in providing excellent, effective, and safe patient care appropriate to the diagnosis of the patient. Continual support will help build knowledge and skills needed to provide best in class care and demonstrate cohesive teamwork.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Contributes to the delivery of patient care in accordance with the patient plan of care, utilizing age specific growth and development guidelines as delegated by the nurse.
  • Demonstrates the ability to identify an emergency situation and initiates appropriate responses.
  • Documents ongoing patient status in the triage log/patient record for patients in waiting/patient room.
  • Monitors and maintains appropriate PAR levels of medical supplies that are both stock and non-stock in patient rooms
  • Participates in admission, discharge and transfer process.
  • Reports immediately any changes in patient status or pertinent patient information to the nurse.
  • Responds in a timely manner to patient/family requests and communicates patient needs to appropriate nursing personnel.
  • Supports activities that promote an efficient and cost effective unit.
  • Supports and assists with patient care activities in collaboration with the nurse/charge nurse.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies

Preferred:
Experience – 1+ years of Acute Experience; 1+ years of Healthcare Experience
Certification – Emergency Medical Technician (EMT) – National Registry of Emergency Medical Technicians (NREMT)

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Nursing

Job Family

Emergency Services

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Services Specialist | Infusion Services

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Infusion Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$18.27 – $21.00

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Patient Services Specialist plays a vital role in ensuring timely and accurate patient access to medical services by managing the prearrival prior authorization services. This position enhances patient access to care by ensuring all scheduled medical service requests and referrals are financially cleared prior to the date of service provision through the performance of insurance eligibility validation, plan benefit verification, and any related financial clearance, prior authorization, and pre-determination processes.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Universal Essential Functions:

  • Collaborate with healthcare providers, clinical staff, and various departments throughout Monument Health as well as with the patient to secure necessary authorization for services while maintaining compliance with all regulatory requirements.
  • Accurately verify patient insurance eligibility and benefits coverage, utilizing tools such as Electronic Health Records (EHR), add-on software, direct payer websites, and telephone or fax communications to ensure accurate reimbursement and compliance.
  • Assess service requests to determine the need for pre-certification, pre-authorization (procedure or medication), or referrals, and communicate effectively with relevant stakeholders to secure approvals prior to the date of scheduled services.
  • Maintain a strong working knowledge of various insurance payers, payer plans, and program contract requirements to facilitate appropriate insurance verification and authorization processes.
  • Continuously meet competency requirements to sustain the necessary skills, knowledge, and abilities for role-specific functions, while adhering to productivity and quality performance standards.
  • Create a positive service experience by being polite, compassionate, and professional with all internal and external customers.
  • Document pre-authorization information accurately in the EHR system, ensuring that services scheduled by internal and external providers meet all financial clearance criteria and have approved authorization in the time allowed by the payers and programs to prevent denial or penalty assessment.
  • Engage with departments and clinical staff to communicate the need for pre-authorizations or referrals promptly, working to prevent delays in patient care. May include requests for assistance with managing appeals as well as the facilitation and coordinating peer-to-peer reviews when needed.
  • Identify high-risk requests that may require financial assistance and counseling and assist patients by providing guidance on available resources, financial assistance, or payment arrangements.
  • Advocate for patients and providers by addressing challenges related to pre-authorization approvals and denials, working closely with leadership to resolve issues and ensure compliance with financial clearance policies.
  • Provide backup support for Patient Admissions and Registration as needed
  • All other duties as assigned.

Essential Functions for Medication Authorization and Assistant Specialist:

  • Confirm prescription coverage and coordinate prior authorization, including collecting and submitting required clinical documentation (i.e. provider notes, labs and treatment history)
  • Stay up to date on patient assistance programs and guide patients through required application documentation.
  • Coordinate with providers and nursing staff to obtain required signatures and documentation from patients and providers
  • Serve as a patient advocate by regularly communicating with pharmaceutical companies, providers and patients.
  • Act as primary contact for patient inquiries about medication authorizations and assistance programs.
  • Monitor assistance medications to ensure timely delivery and continuous patient access.
  • All other duties as assigned.

Additional Requirements

Required:
Education – High School Diploma/GED Equivalent in General Studies

Preferred:
Experience – 1+ years in Health Care Services, Customer Service, Patient Scheduling, Patient Billing Experience
Education – Associates degree in Healthcare Related Field

Physical Requirements:
Sedentary work – Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Job Category

Patient Services

Job Family

Patient Support

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

LPN | Rheumatology | Flormann Clinic

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHMC-RC Flormann St. Rheumatology

Scheduled Weekly Hours

40

Starting Pay Rate Range

$25.00 – $28.73

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

**UP TO $10,000 SIGN ON FOR QUALIFIED LPN CANDIDATES**

The Licensed Practical Nurse (LPN) works collaboratively to provide direct and indirect patient care in the ambulatory setting. The LPN provides nursing care to assigned patients under the supervision of the physician or Registered Nurse (RN) accepts delegation to meet the needs of the patient. The LPN provides nursing care in accordance with the policies and procedures of Monument Health, standards of the profession and in accordance with the South Dakota Nurse Practice Act, and other applicable federal, state and local regulatory and/or accreting agencies.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Properly prepares the examination and treatment areas per clinic standards.
  • Properly prepares for care of patient by participating in pre-visit planning, preparing exam and treatment areas per clinic standards.
  • Completes patient rooming procedures to include vital signs, data collection and other identified components specific to the clinic setting.
  • Accurately administers and documents medications in accordance with best practice and clinic policy.
  • Performs nursing procedures and treatments within Scope of Responsibilities according to nursing division and clinic specific standards.
  • Demonstrates the ability to accurately perform and document assessments, apply clinical interventions, evaluate outcomes, and implement change to the plan of care in collaboration with RN/provider.
  • Provide/distribute preapproved/preprinted patient education materials. Provide reinforcement of health teaching and discharge instruction provided by RN/provider, directing all patient questions to RN/provider.
  • Completes independent nurse visits as allowed per scope and department policy with appropriate supervision.
  • Assist in management of inbox and complete patient referrals/prior authorizations per policy and scope.
  • Assists and actively participates in onboarding and mentoring of clinical staff per scope and as directed.
  • Positively supports and contributes to departmental development as evidenced by participating in meetings, committees, and continuing education/training.
  • Ensures documentation in the patient record is accurate, clear, concise within outlined Scope of Responsibilities.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certification – Licensed Practical Nurse (LPN) – South Dakota Board of Nursing or Wyoming Board of Nursing for Wyoming facilities

Preferred:
Experience – 1+ years of Healthcare Experience

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Nursing

Job Family

Ambulatory Nursing

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

LPN | Pain Management

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

MHOSH Pain Management

Scheduled Weekly Hours

40

Starting Pay Rate Range

$25.00 – $28.73

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

**UP TO $10,000 SIGN ON BONUS FOR QUALIFIED CANDIDATES**

The Licensed Practical Nurse (LPN) works collaboratively to provide direct and indirect patient care in the ambulatory setting. The LPN provides nursing care to assigned patients under the supervision of the physician or Registered Nurse (RN) accepts delegation to meet the needs of the patient. The LPN provides nursing care in accordance with the policies and procedures of Monument Health, standards of the profession and in accordance with the South Dakota Nurse Practice Act, and other applicable federal, state and local regulatory and/or accreting agencies.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Properly prepares the examination and treatment areas per clinic standards.
  • Properly prepares for care of patient by participating in pre-visit planning, preparing exam and treatment areas per clinic standards.
  • Completes patient rooming procedures to include vital signs, data collection and other identified components specific to the clinic setting.
  • Accurately administers and documents medications in accordance with best practice and clinic policy.
  • Performs nursing procedures and treatments within Scope of Responsibilities according to nursing division and clinic specific standards.
  • Demonstrates the ability to accurately perform and document assessments, apply clinical interventions, evaluate outcomes, and implement change to the plan of care in collaboration with RN/provider.
  • Provide/distribute preapproved/preprinted patient education materials. Provide reinforcement of health teaching and discharge instruction provided by RN/provider, directing all patient questions to RN/provider.
  • Completes independent nurse visits as allowed per scope and department policy with appropriate supervision.
  • Assist in management of inbox and complete patient referrals/prior authorizations per policy and scope.
  • Assists and actively participates in onboarding and mentoring of clinical staff per scope and as directed.
  • Positively supports and contributes to departmental development as evidenced by participating in meetings, committees, and continuing education/training.
  • Ensures documentation in the patient record is accurate, clear, concise within outlined Scope of Responsibilities.
  • All other duties as assigned.

Additional Requirements

Required:
Education – Completion of a nursing education program that is approved by a board of nursing
Certification – Licensed Practical Nurse (LPN) – South Dakota Board of Nursing or Wyoming Board of Nursing for Wyoming facilities

Preferred:
Experience – 1+ years of Healthcare Experience

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Very Heavy work – exerting over 25 pounds of force constantly (67-100% of the time), and/or more than 50 pounds frequently (34-66% of the time), and/or more than 100 pounds of force occassionally (up to 33% of the time), and/or more than 100 pounds of force seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Nursing

Job Family

Ambulatory Nursing

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

70 Monument Health Orthopedic and Specialty Hospital

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Certified Pharmacy Technician | Infusion Services

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Location

Rapid City, SD USA

Department

RCH Infusion Services

Scheduled Weekly Hours

40

Starting Pay Rate Range

$21.58 – $24.80

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

It starts with heart. That is what you will do each day. As a Certified Pharmacy Technician at Monument Health, you will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and— most importantly— a life-changing career. You will make a difference. Every day.

As a Certified Pharmacy Tech, you are a critical part of providing pharmacy services to patients within the Monument Health system. Inpatient Pharmacy Technicians have a passion for helping others and do so by preparing sterile compounds, non-sterile compounds, packages, and appropriately labeling medication doses for distribution to patients and operating automated technology. The environment is exciting and challenging where no two days are the same. No matter what stage you are in your career, you can build a future with Monument Health.

Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you’ll join us.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Create an environment where responsiveness to patient and customer needs is a personal priority. Interact with staff, patients and the public in a courteous and respectful manner using appropriate verbal or written skills.
  • Restock unit dose medications, liquids and injectables; accurately fill controlled substances and file paperwork; receive orders, unpack supplies, assure items are bar coded and scannable, and place inventory into the appropriate location when relevant to hospital site.
  • Accurately pick medications from appropriate automated technology for replacement into Automated Dispensing Cabinets (ADC) or distribution to another campus. Sort and restock/waste returned medications; restock code carts, emergency boxes, and ADCs; deliver medications in a timely manner; answer phones professionally and transfer calls appropriately.
  • Act as a positive member of the team. Assist in orienting new personnel; use time wisely; communicate pertinent information; work effectively with pharmacists, technicians and other hospital caregivers; work independently without direct supervision; assist other staff and exhibit an approachable, interactive demeanor.
  • Process and accurately dispose of all waste materials, including all levels of hazardous waste. Knowledgeable of appropriate use of Personal Protective Equipment (PPE) and necessary action when receiving or manipulating hazardous medications or during hazardous spills.
  • Maintain ability to effectively navigate computer software, troubleshoot and report problems to prevent repetitive issues in the future.
  • Pass and maintain sterile compounding competencies and fingertip testing. Utilize proper sterile technique while performing sterile compounding preparation. Follow all deactivation, decontamination, cleaning and disinfecting procedures required by USP <800>.
  • Participate in department committees as assigned.
  • All other duties as assigned.

Additional Requirements

Required:

Within 30 days of hire:

Technician Registration – South Dakota Board of Pharmacy

Upon Hire:

Certification – Certified Pharmacy Technician (CPhT) – Pharmacy Technician Certification Board (PTCB) OR Certified Pharmacy Technician (CPhT) – National Healthcare Association (NHA)

Preferred:

Experience – 1+ years of Healthcare Experience; 1+ years of Pharmaceutical Experience; 1+ years of Retail Experience

Scheduling Requirements: Requires the ability to work assigned schedules and hours as determined by the department.

Physical Requirements: Medium work – exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occasionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to radiation and frequent exposure to contaminated needles and infectious body substances.

Job Category

Clinical Care

Job Family

Pharmacy

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Pharmacist | Cancer Care Institute

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Primary Work Location

Monument Health Rapid City Hospital

Department

RCH CCI Pharmacy

Scheduled Weekly Hours

40

Job Summary

Clinical pharmacists work in collaboration with other providers to deliver comprehensive medication management that optimizes patient outcomes. Care is coordinated among providers and caregivers and across systems of care as patients transition in and out of various settings in accordance with accepted hospital standards and policies and federal and state pharmacy laws and regulations.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions

*Flexible scheduling

Job Description

Essential Functions:

  • Identifies medication-related problems such as: appropriateness of drug, dose, route, frequency, duration; minimizes therapeutic duplication; identifies/prevents drug-drug, drug-food, drug-lab, or drug-disease interactions.
  • Monitors patient response to therapy.
  • Provides accurate and adequate drug information to other multi-disciplinary team members and drug educational information to patients and their families.
  • Follows and appropriately manages pharmacy protocols (e.g. heparin, warfarin, pharmacokinetic, IV to PO, therapeutic interchange, renal dosing).
  • Participates in quality improvement projects.
  • Under general direction/guidance from pharmacy leadership, leads development, implementation, and maintenance of pharmacy services in a specialty area (e.g. medication safety, drug shortages, formulary changes, team leader in a specific practice area).
  • Acts as a resource in area of specialty.
  • Consistent documentation of consults relative to peers.
  • Consistent documentation of pharmacist interventions relative to peers.
  • Consistent documentation of adverse drug reactions relative to peers in same practice settings.
  • Consistent documentation of medication variances relative to peers.
  • Any other duties as assigned.

Additional Requirements

Required:

Education – Bachelors in Pharmacy

Certifications – Pharmacist – South Dakota Board of Pharmacy; Advanced Cardiac Life Support (ACLS) Certification – American Heart Association (AHA); Basic Life Support (BLS) Certification – American Heart Association (AHA) – Within 90 days of hire or transfer.

Regarding BLS certification: The department you are applying to may require BLS certification sooner than 90 days post transfer/hire. The hiring manager will discuss this with you if it is applicable.

Preferred:

Education – Doctorate in Pharmacy

Certifications – Post-graduate Year 1 (PGY-1) – American College of Clinical Pharmacy (ACCP); Pediatric Advanced Life Support (PALS) Certification – American Heart Association (AHA)

Work Experience – 1+ years Pharmaceutical Experience; 3+ years Hospital Experience; 3+ years Clinical Experience

Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Clinical Care

Job Family

Pharmacy

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular

10 Monument Health Rapid City Hospital, Inc.

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.