Monument Health Rapid City Hospital is nationally recognized for its commitment to providing high-quality AFib care

The American Heart Association presents the Get With The Guidelines® – AFib Gold award for proven dedication to ensuring all patients with atrial fibrillation have access to best practices and life-saving care

Rapid City, SD, (Aug. 29, 2024) — Monument Health Rapid City Hospital has received the American Heart Association’s Get With The Guidelines® – AFib Gold quality achievement award for its commitment to managing atrial fibrillation (AFib), ultimately helping to reduce patients’ stroke risk.

AFib affects millions of Americans, often leading to heart-related complications as well as increasing the risk for stroke fivefold. However, proper care and treatment can reduce these risks.

The Get With The Guidelines – AFib quality achievement award is earned by hospitals that demonstrate a commitment to treating patients according to the most up-to-date research-based guidelines as outlined by the American Heart Association. Get With The Guidelines puts the expertise of the American Heart Association and American Stroke Association to work for hospitals nationwide, helping ensure patient care is aligned with the latest evidence- and research-based guidelines.

“Monument Health Heart and Vascular Institute is committed to improving patient care by providing patient-centered evidence-based care,” said John Talcott, Director of the Monument Health Heart and Vascular Institute. “The Get With The Guidelines award is recognition that our teams put proven treatments and guidelines to work on a daily basis, which studies show can help patients recover better and have better outcomes. The goal is to ensure more people in our communities can experience longer, healthier lives.”

Each year, program participants qualify for the award by demonstrating how their organization has committed to providing quality AFib care. In addition to following treatment guidelines, Get With The Guidelines participants also educate patients to help them manage their AFib at home.

“We are pleased to recognize Monument Health Rapid City Hospital for its commitment to providing high-quality care for persons with atrial fibrillation,” said Jonathan Piccini, M.D., MHS, FACC, FAHA, FHRS, volunteer expert for the American Heart Association and associate professor of medicine and director of cardiac electrophysiology for Duke University Medical Center. “Hospitals that participate in Get With The Guidelines often see improved patient outcomes, fewer readmissions and lower mortality rates – a win for health care systems, families and communities.”

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 About Monument Health

Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. The system offers care in 31 medical specialties and serves 14 communities across western South Dakota and in eastern Wyoming. With over 5,000 physicians and caregivers, Monument Health is composed of 5 hospitals and 38 medical clinics and specialty centers. Monument Health is a member of the Mayo Clinic Care Network.

About Get With The Guidelines

Get With The Guidelines® is the American Heart Association/American Stroke Association’s hospital-based quality improvement program that provides hospitals with the latest research-based guidelines. Developed with the goal of saving lives and hastening recovery, Get With The Guidelines has touched the lives of more than 14 million patients since 2001. For more information, visit heart.org.

Rise and Sunshine: A Cycle of Healing

On the second floor in the south tower of Monument Health Rapid City Hospital, near the Emergency Department elevators, there is a tiny alcove. Empty and unremarkable most times of the year, this little area has this summer been the temporary home of some noteworthy guests–plants. 

Cat Hintz, RN, and Savanna Sewell, RN, both in the Nurse Residency Program in the Heart and Vascular Unit, brought in these plants to see if it would help improve the mood of people who come to sit in this second floor elevator vestibule.

“At the very beginning of residency, we were told that we would be doing an evidence-based project. And that’s when we had the idea to focus on eco-therapy or plant therapy, to see if it benefits our staff, patients and everyone else,” Cat says. Her and Savanna’s mutual experience as plant parents–Cat has 11 plants at home, Savanna, has 7–led to their partnership and has guided their thinking about creating this refuge of sorts within their department. “When you’re feeling down and you don’t have any place to go, usually you want to get outside, right? Why? It’s because there’s life. There’s living things. This is kind of the equivalent of that, but inside,” says Cat.

Local businesses Jolly Lane Greenhouse and The Plant Smyth loaned Cat and Savanna plants to allow their project to run from June 24 to August 24. The nurses named  it “Rise and Sunshine.” 

“Plants just add color to your life. We thought that with these big windows and all the sunshine that comes in through the day, it would be an awesome spot for plants to thrive, and also for staff and whoever else wanders over here to spend some time in this uplifting environment,” explains Savanna. “So that’s the reason for the name, to ‘rise up and come join the sunshine’ with the plants and feel alive again.”

Cat and Savanna even come in on their days off to care for these plants. The process is similar to how they care for a patient on their rounds: checking on their status and mood, meeting their needs, improving conditions to the best of their ability. It’s reflective of the role Monument Health plays in nurturing Cat and Savanna as caregivers and supporting their growth as nurses.

To avoid any possible allergen factor, the nurses focused on acquiring plants that don’t flower. “We’ve been using air-purifying, mold-reducing hypoallergenic plants for anybody who might have allergies. The plants here are pothos, philodendrons, palms, snake plants, spider plants, they’re all plants that are supposed to help purify the air,” says Cat, Her personal favorite plant in the project is a split-leaf palm, while Savanna prefers prayer plants. “Some of them are purple and green. So it adds just a little bit more color when we’re limited to non-blooming plants. We also have these beautiful money trees (Guiana chestnut). Nice and green and tall,” she says. The small trees sport a curiously braided trunk and are called money trees because there is a legend that if you keep one thriving, you will be rewarded with financial abundance. 

The project, however, isn’t an exercise in mere aesthetics; there is an evaluation component to the project, as Monument Health caregivers are asked to self-report any changes in their feelings. “We’re having the staff write their mood on a scale from 1 to 10 before they come in to sit with the plants and then sit however long they wish, and then fill out that same survey and see if it improved,” says Cat.

“So far, the staff has been absolutely loving it, even if they’re just coming over here and taking a minute to just stand in the sunshine and just be in this environment, take a few deep breaths, kind of reorient themselves. A lot of people are saying that it’s helping them get through their workday,” Savanna.

Cat and Savanna are nurses just blossoming into their careers, but they find the plants to be fairly unfussy as patients. “Each plant has different needs. Some plants like really wet soil and some plants like dry soil. Thankfully, with these plants, you water the soil when it’s dry, and then you let it be,” Cat explains. Adds Savanna: “They’re very forgiving, which I like.” 

Started on June 24, the Rise and Sunshine project does have an approaching end date. “We have two months to collect the data that we’ve collected and organize it and then we’ll be presenting it at the end of our nurse residency,” says Cat. After August 24, the plants will be returned to their nurseries, where they will go on sale to find new homes.

Story: Kory Lanphear
Photos: Robert Slocum

Electronic visitor management system to enhance safety and efficiency at Rapid City Hospital

Rapid City, S.D. (Aug. 20, 2024) – Monument Health is implementing a new electronic visitor management system at Rapid City Hospital on Aug. 21 to improve visitor access, safety, and patient care.

The system will streamline the check-in process for Rapid City Hospital’s more than 800 daily visitors, enabling them to reach their loved ones’ bedside faster. It will also enhance safety and security for patients, caregivers and physicians by providing controlled access to the facility.

“Our top priority is providing safe, high-quality care for our patients,” said Judi O’Connell, Monument Health Manager of Guest Services. “The new system allows us to manage visitor flow effectively, so our dedicated nurses and physicians can focus on delivering exceptional patient care.”

Initially, the electronic check-in system will serve visitors of hospitalized patients and those being treated in the Emergency Department. Monument Health plans to expand the system to additional units.

Multilingual support ensures that a diverse range of visitors can comfortably navigate the check-in process. Monument Health Guest Services caregivers will be available to assist visitors and answer any questions.

Visitors are reminded to have the correct spelling of the patient’s name they are visiting and be prepared to provide necessary information during the check-in process. Children supervised by an adult, other than the patient, are still welcome to visit. If an adult visitor cannot care for themselves a support person for the visitor is required.

With the introduction of this new system, Monument Health continues to demonstrate its commitment to providing high-quality care and enhancing the overall experience for patients and visitors.

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About Monument Health

Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. The system offers care in 31 medical specialties and serves 14 communities across western South Dakota and in eastern Wyoming. With over 5,000 physicians and caregivers, Monument Health is composed of 5 hospitals and 38 medical clinics and specialty centers. Monument Health is a member of the Mayo Clinic Care Network.

U.S. News & World Report Names Monument Health Rapid City Hospital Among Best Hospitals 2024-2025 as High Performing

Rapid City, SD (Aug. 15, 2024) – Monument Health Rapid City Hospital has been named by U.S. News & World Report to its 2024-2025 Best Hospitals as a High Performing hospital for heart attack, heart failure, stroke and pneumonia. This is the highest distinction a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings. 

The annual Procedures & Conditions ratings are designed to assist patients and their health care providers in making informed decisions about where to receive care for challenging health conditions or elective procedures. 

“We are honored to receive this recognition from U.S. News & World Report for the exceptional care provided by our team at Monument Health Rapid City Hospital,” said Jill Tice, Monument Health Vice President of Quality, Safety and Risk Management. “This acknowledgement reflects our dedication to achieving the best possible outcomes for our patients and highlights our commitment to serving our community with the highest standards of care. Our team’s tireless efforts have allowed us to excel in the areas of heart attack, heart failure, stroke and pneumonia treatment, ensuring that we continue to make a positive impact on the health and wellbeing of those we serve.”

U.S. News evaluated nearly 5,000 hospitals across 15 specialties and 20 procedures and conditions. Hospitals awarded a “Best” designation excelled at factors such as clinical outcomes, level of nursing care and patient experience. 

“For 35 years, U.S. News has been a leading resource for patients navigating their health care decisions,” said Ben Harder, chief of health analysis and managing editor at U.S. News. “The ‘High Performing’ designation acknowledges hospitals that consistently deliver high-quality care for specific medical procedures and conditions. This recognition highlights their expertise and commitment to patient well-being.” 

To calculate the Best Hospitals rankings, U.S. News evaluated each hospital’s performance on objective measures such as risk-adjusted mortality rates, preventable complications and level of nursing care. The Best Hospitals Specialty rankings methodology and Procedures & Conditions ratings methodology measure patient outcomes using data from millions of records provided by the Centers for Medicare & Medicaid Services. This year, among other methodology refinements, U.S. News incorporated new data on care provided to patients with Medicare Advantage insurance and on care provided to outpatients, nearly doubling the number of patients included in its annual data analysis. The Procedures & Conditions ratings are based entirely on objective quality measures. 

For more information, visit Best Hospitals and use #BestHospitals on Facebook, Instagram, TikTok and X (formerly Twitter). 

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About Monument Health

Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. The system offers care in 31 medical specialties and serves 14 communities across western South Dakota and in eastern Wyoming. With over 5,000 physicians and caregivers, Monument Health is composed of 5 hospitals and 38 medical clinics and specialty centers. Monument Health is a member of the Mayo Clinic Care Network.

About U.S. News & World Report

U.S. News & World Report is the global leader in quality rankings that empower consumers, business leaders and policy officials to make better, more informed decisions about important issues affecting their lives and communities. A multifaceted digital media company with Education, Health, Money, Travel, Cars, News, Real Estate, Careers and 360 Reviews platforms, U.S. News provides rankings, independent reporting, data journalism, consumer advice and U.S. News Live events. More than 40million people visit USNews.com each month for research and guidance. Founded in 1933, U.S. News is headquartered in Washington, D.C.

Dr. Lewis’s ‘Last’ Last Ride

 

Aug. 6, 2024 (Sturgis, S.D.) – Each August, The Sturgis Motorcycle Rally comes roaring through and, in its 84 years, it has evolved to mark the end of the summer season for many in the Black Hills. For Monument Health Sturgis Hospital and Clinic, the Rally also marks what’s become an unusual seasonal event for Charles Lewis, D.O.: his annual “final” rally.

You see, Dr. Lewis has twice announced his intention to retire from his position as a primary care physician at Sturgis Hospital, only to then twice unretire, albeit gradually and quietly. “He didn’t plan on being here for this Rally or the last one or the one before that. He had been talking about retirement forever, but I think he couldn’t let go of it. Because he’s had a long career here,” says Rikki Plaggemeyer, Nurse Manager at Sturgis Hospital. His staff has chosen the Rally as a fitting touchstone for his nowyearly “unretirements.” And for four years running, Dr. Lewis has bedeviled his own retirement plans. He just keeps showing up to work.

Last year, it finally happened. Well, technically. He officially retired in March of 2023. There was even a party with cake and gifts. But then he returned as a locum physician in the Emergency Department and hospital. But he was adamant about sitting out the Rally. “He said, ‘This is actually my last rally.’ And we gave him all sorts of grief last year, and he was pretty adamant last year like, ‘Nope, I’m not coming back. This is really it this year,’” says Dr. Lewis’s colleague–and daughter–Sarah Lewis, D.O., But then he picked up some shifts. And now he’s doing it again this year. And so his colleagues have taken to naming this time of year “Dr. Lewis’s Annual Last Rally.” 2024 Rally marks The 4th Annual Last Rally of
Dr. Lewis.

That Dr. Lewis is an important figure around the hospital is without question. His legend as a stoically wise mentor, a lovably cantankerous father figure and an unwavering advocate for his co-physicians and caregivers is firmly solidified. His legacy seemingly goes beyond time out of mind. Says Rikki: “I’ve been here 26 years. Dr. Lewis has been here longer than me. For maybe forty years.” Dr. Lewis’s colleague, Joy Mueller, M.D., says that Dr. Lewis was at Sturgis Hospital when her mother worked there as a nurse for a brief stint. Dr. Mueller was two years old at the time. For the record, 2024 is Dr. Lewis’s 40th year according to Dr. Sarah Lewis.

This year, however, things are subtly different as Dr. Lewis has, perhaps symbolically, relinquished a number of his responsibilities, handing them off to other colleagues such as Dr. Mueller, his successor as Sturgis Hospital’s Medical Director. There is also the matter of his daughter, Dr. Sarah Lewis, taking over his practice, which she now has.

To mark this year’s Rally there are even T-shirts. The shirts depict a youthful Dr. Lewis sporting his signature mustache, and a festive Hawaiian shirt as he often does while working his Rally shifts. The words, “4th Annual Last Rally” are stenciled next to the illustration of his face. It is bittersweet, though. Not just for Dr. Lewis, but also for the other caregivers and physicians at Sturgis Hospital. Much of the ongoing philosophy of care here was devised and implemented, in part, by Dr. Lewis. He is popular, steadfast and, “He’s done a really good job establishing a strong foundation,” as Dr. Mueller puts it. Plus: “He just practices damn good medicine.”

But for all of his importance to the Sturgis Hospital ecosystem, he tends to remain lowkey and sometimes has an amusingly vexatious habit of simply vanishing–even from his own retirement parties–when the attention gets too much, according to Rikki. And she doesn’t think this year will be any different. “He’s always been known for leaving the E.R. quietly and not telling you where he’s going, or not saying goodbye when hanging up the phone. So I fully expect him to do that.”

Or will he? Dr. Lewis the younger isn’t ruling out a Fifth Annual Last Rally. “I guess we’ll see. Maybe I’m wrong. He was pretty set last year that he absolutely was not going to come back,” she says. Then again, “He thought we would practice together from August of ‘22 to March of ‘23, and then he would fade off into the distance. But he’s persisted.”

Story by: Kory Lanphear

 

 

When It’s Good to Be Put on the Spot

Having previously worked in schools as an office worker and in the classroom, new Monument Health Patient Access Specialist Brenda Trandahl didn’t have experience in the health care industry, but it was always something she’d been curious about. 

So when she heard there was a weekly Career Connections Tuesdays hiring event for Monument Health coming up, she made sure to get there early. But she didn’t expect that she’d be interviewed for a job, right there, on the spot. “They got my information, and talked to me about what type of job I was interested in. And then told me that somebody would be right with me for an interview,” Brenda says.

“If you have somebody that’s on your schedule to interview a week from now, a lot can happen. They could get another job offer,” says Shana Theilmann, Brenda’s Supervisor in Admissions Services at Monument Health Rapid City Hospital. “So it’s really nice to be able to go to these hiring events, then you get to talk to them and make your decision. They can get a job offer usually by the next day, instead of waiting a week and doing that process.” 

Between the time Brenda walked through the doors at the hiring event and her first day of work, just a mere week and a half had passed. 

Rory Sturm, another of Brenda’s Supervisors, says medical experience is preferred, but is absolutely not a necessity.  “Just a really good attitude and a willingness to learn is what we need,” he explains. 

Since the weekly hiring events began in December 2023, 75 job offers have been extended. Attendees get a swag bag and maybe a chance to interview for more than one job. In fact, Brenda was interviewed for three different positions at Monument Health on the same day.

New hires can expect to further their careers at Monument Health. “Once the employee gets exposure to the hospital environment, they might want to try something else, like coding or billing. And then we see how we can help them grow in that aspect,” says Shana.

Career Connection Tuesdays are held every Tuesday from 2:00-4:00 PM at the Rapid City Hospital Turbine location, 1400 Turbine Drive Door 1.

For more, visit: monument.health/events.

Story: Kory Lanphear

Photo: Bob Slocum

Monument Health donation supports Spearfish High School Athletics

SPEARFISH, S.D. (July 30, 2024) – The Monument Health Orthopedics and Sports Medicine team continues to partner with, and support, Spearfish High School Athletics through providing athletic training and strength and conditioning personnel and programming.

In addition to strength and conditioning programming throughout the school year, this summer over 200 student-athletes are participating in the summer SHS Performance Camp under the guidance of Eric Santure, CSCS, Monument Health Performance Coach, emphasizing improving overall athletic performance while decreasing injury prevalence.

“It’s totally changed who we are. We aren’t just a school out west anymore. The girls proved that at state basketball this past year. If you look at where we were before Coach Santure got here, we have a completely different culture. We’ve built from the ground up. We’re ready to compete with anybody,” said Hunter Walters, Spearfish High School junior.

“Providing athletic coverage in our area schools is a great opportunity for our coaches and caregivers to give back and make a difference in our communities,” said Eric. “We are committed to helping these student-athletes not only improve now but learn lessons to grow and succeed going forward in their lives.”

Thomas Worsley, President of Monument Health Spearfish Hospital and the Hills Markets, along with Eric and Justin Feeser, Monument Health Manager of Sports Medicine and Rehabilitation, Northern Hills presented a $5,000 check to Dalton Wademan, Spearfish High School Activities Director, to continue to improve the strength and conditioning equipment and facilities available to SHS student-athletes.

Building a Better Monument Health with Build Dakota

Education is a valuable tool for both current and future caregivers. Monument Health is proud to sponsor scholars each year through the Build Dakota Scholarship Fund. Started in 2015, Build Dakota is a program providing free education for qualifying students seeking skills education at South Dakota technical colleges. 

In 2024, Monument Health sponsored 85 recipients of the Build Dakota Scholarship Fund. This fall, 66 of those students will start their journey towards a career in health care at Western Dakota Tech in Rapid City. On June 27, Western Dakota Tech hosted an athletic scholarship-style signing day for the next cohort. These students will be seeking degrees in the disciplines of Registered Nursing, Licensed Practical Nursing, Surgical Technology & Medical Lab Sciences.

In 2023 Monument Health awarded 47 students with the same honor. Joanna Wiseman, talent acquisition and marketing specialist at Monument Health says that Monument Health pays for half of the schooling and the state of South Dakota picks the rest of the tab. According to the Build Dakota website, graduates of South Dakota’s technical college have a 98-100% placement rate.

Monument Health is dedicated to growing a workforce to care for our patients, and assist our physicians, nurses and to recruit caregivers to fill critical roles within our clinics and hospitals. Monument Health is proud to sponsor students at four technical colleges through Build Dakota: Western Dakota Tech in Rapid City, Southeast Technical College in Sioux Falls, Mitchell Tech in Mitchell and Lake Area Technical College in Watertown.

West River Anesthesiology Consultants joins Monument Health to expand pain management services

Rapid City, S.D. (July 16, 2024) – Monument Health will expand its pain management services with the addition of the West River Anesthesiology Consultants. to better serve the needs of patients in the Black Hills region. 

On July 1, 2024, five physicians and three certified nurse practitioners joined Derek Buck, M.D. in the Pain Management Clinic at the Orthopedic and Specialty Hospital on 1635 Caregiver Circle in Rapid City.  

“We are thrilled to welcome West River Anesthesiology to Monument Health,” said Michael Huot, M.D., Medical Director of Monument Health’s Pain Management Clinic. “Their expertise in pain management will be a valuable addition to our team and will allow us to continue to provide high-quality care for our patients, close to home.” 

West River Anesthesiology Consultants has been providing pain management services in the Rapid City area for over 25 years. Their team of highly trained anesthesiologists and nurse practitioners have a wealth of experience in treating a wide range of conditions.

“We are excited to join Monument Health and to continue providing high-quality pain management services to patients in the Black Hills region,” said Troy Nesbit, M.D., Medical Director of West River Anesthesiology Consultants. “Joining Monument Health allows us to expand our services and help even more patients find relief from chronic pain.” 

For more information about Monument Health’s Pain Management Clinic and the services provided, visit monument.health/painmanagement or call (605) 755-6100. 

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About Monument Health

Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. The system offers care in 31 medical specialties and serves 14 communities across western South Dakota and in eastern Wyoming. With over 5,000 physicians and caregivers, Monument Health is composed of 5 hospitals and 38 medical clinics and specialty centers. Monument Health is a member of the Mayo Clinic Care Network.

Monument Health to break ground on Box Elder urgent care and clinic

Box Elder, S.D. (June 26, 2024) – Today, Monument Health began construction on one of two new standalone urgent care locations planned for the Rapid City area. The first new location will be located on a 2.15-acre parcel of land near Liberty Plaza in Box Elder. The clinic will provide urgent care services and primary care services. Another clinic will open in Rapid Valley near Elk Vale Road and Highway 44 in Fall 2025.

These additions will bring the total number of Monument Health urgent care centers to four in the Rapid City area, complementing existing locations at Jackson Blvd., Lacrosse St., and in Custer, Lead-Deadwood, Sturgis, and Spearfish.

“It’s important for Monument Health to invest in our local communities and provide access to high-quality care close to home,” said Mark Schulte, Monument Health Vice President of Operations for the Rapid City Market. “As the needs of the community grow, including supporting the mission at Ellsworth Air Force Base, Monument Health remains committed to being a trusted partner in ensuring the health and well-being of our neighbors.”

As a member of the Mayo Clinic Care Network, Monument Health is also proud to be a Network Provider for TRICARE members which means military personnel and their families can receive necessary care without traveling far, an advantage when services are unavailable at VA or Air Force base medical facilities.

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About Monument Health
Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. The system offers care in 31 medical specialties and serves 14 communities across western South Dakota and in eastern Wyoming. With over 5,000 physicians and caregivers, Monument Health is composed of 5 hospitals and 38 medical clinics and specialty centers. Monument Health is a member of the Mayo Clinic Care Network.