Support Specialist II | Home Plus | Full Time 40 Hours

Rapid City, SD Full time 22_2859


Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Job Summary

Provides high-level administrative secretarial support for assigned department. Acts as office receptionist and information source for patients, visitors, and phone calls. Demonstrates and promotes a commitment to customer satisfaction and professionalism.

Monument Health offers competitive wages and benefits. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement, Health and Flexible Spending Accounts

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Performs general office duties including but not limited to data entry, mail sorting, copying, faxing and document scanning.
  • Assist in maintaining office supply inventories and office equipment maintenance to provide adequate supply inventory and functional equipment.
  • Processes various documents including preparation of reports and images for release of protected health information (PHI).
  • Maintain waiting rooms ensuring they are comfortable, organized, stocked, and neat. Request EVS support as needed.
  • Works in cooperation with team and department efforts to ensure overall efficiency with patient flow and care.
  • The role may include other responsibilities based upon needs and requirements of the department (e.g. coordinate calls with referring providers; schedules IR and CT exams; receive and upload outside images).
  • All other duties as assigned.

Additional Requirements

Education - High School Diploma/GED Equivalent in General Studies

Education - Some College (1-2 years) in Secretarial Science

Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Job Category


Job Family

Administrative Support


Home Plus RC Home Care Services

Scheduled Weekly Hours



Employee Type

Regular40 Monument Health Home Plus

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

COVID Vaccination Statement

Ensuring the safety and well-being of our patients, visitors, staff, and communities is our deepest commitment at Monument Health. As a condition of employment, Monument Health requires all new hires to be fully vaccinated for COVID-19, unless there is an approved exemption. New hires will be required to have at least one dose of the vaccine prior to starting employment, with a second dose scheduled, or submit proof of previous vaccination.