Supervisor Patient Care Champion | Cardiac | Full Time 40 Hours

Rapid City, SD Full time 22_1365


Current Employees:

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Job Category


Job Family

Nursing Support


RCH Heart and Vascular Unit - Nursing

Scheduled Weekly Hours



Employee Type


Job Summary

The PCC Supervisor partners with other department leaders to ensure safe, quality care is delivered to patients. Provides direction on PCC care standards, workflows, and competencies. Works in collaboration with nurse managers, nurse clinicians, and nurse educators to hire, onboard, orient, and provide ongoing education to PCCs.

Job Description

Essential Functions

  • Provides daily supervision for PCCs delivering care in an assigned area.
  • Collaborates with manager to perform interviews, onboarding activities, and oversee the orientation of PCCs. Ensures PCCs are competent in required skills. Oversees the annual competency evaluations. Provides routine, ongoing development for PCCs.
  • Provides daily coaching and performance feedback to PCCs in a positive, inspirational manner. Performs annual evaluations of PCC performance.
  • Designs standards, workflows, and checklists to optimize care delivery. Assesses the quality of care delivered to patients by PCCs.
  • Promotes an exceptional patient experience by role modeling and setting expectations …. Rounds on patients to assess the experience provided by the PCC role.
  • In collaboration with the unit nurse supervisor (CRN), plans and evaluates staffing assignments.
  • Engages in self-development to build leadership skills and understand best practice in patient care delivery.
  • Promotes the organization’s vision, purpose, and values daily. Understands and promotes patient centered care and relationship based care models.
  • All other duties as assigned.

Additional Requirements


Education - High School Diploma/GED Equivalent


Certifications - Certified Nurse Aide (CNA) - South Dakota Board of Nursing

Work Experience - 3+ years of Patient Care Experience; 1+ years of Leadership Experience

Physical Requirements:
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.