Senior Director Long Term Care Services | Custer & Sturgis | Full Time 40 Hours

Sturgis, SD Full time 22_1146


Current Employees:

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Job Category


Job Family

Long Term Care


MHSC-CU Long Term Care-Skilled Nursing

Scheduled Weekly Hours



Employee Type


Job Summary

The Senior Director is responsible and accountable to lead the Monument Health Long Term Care Services and ensure that Goals and Objectives are aligned with the system Objectives and Strategic Plan. The Senior Director is responsible and accountable to ensure that action plans are set in place to reach goals the organization should successfully attain for its strategy to succeed. He/she must deploy the resources and develop the goals to ensure employees understand the intent of the Strategic Plan / Operational Plan. He/she must pursue higher levels of organizational and human performance to include quality, productivity, and efficiencies. He/she must ensure employees’ well-being and develop employees’ talents to adopt ideas, new processes, new technology, and new products so as to ensure successful innovation.

Job Description

Essential Functions:
●Understands system and business practice concepts and work approaches used to systematically pursue ever-higher levels of performance. Understands or demonstrates understanding of strategic planning, research and development and analysis processes that do not normally imply formal sequences of steps. Further understands or demonstrates understanding that high-performance work approaches are necessary to align the organization’s efforts, as evidenced by improved customer relations’ focus, quality initiatives, financial performance and operational performance.
●Demonstrates a clear understanding of core business structures, systems, practices, trends and technologies within our current industry and of those in which we choose to compete in the future.
●Ensures new ideas are adopted and implemented to continually support the Healthcare mission while successfully accomplishing those goals the organization must attain for its strategies to succeed. Ensures caregivers and providers share knowledge, understand decisions and the reasons why decisions are made and implemented.
●Creates an environment in which people feel valued, respected and energized to explore new methods of doing business, generating revenue and taking calculated risks. Develops employees based on business requirements and ensures employees are competent to manage change.
●Conducts analysis of overall resource needs and creates aligned measures for work unit to meet these needs.
●Develops a cohesive team as demonstrated by opinion survey, department survey results, exit interviews, retention strategies, operational measurements and performance measurements developed by the department. Ensures team morale is high and positive so that team members are focused on accomplishing business results.
●Develops cross-functional business solutions to meet the needs of customers (physicians, patients, employees, and other departments).
●Ensures employees understand customer-focused performance relative to measures and indicators of customers’ perceptions, reactions, and behaviors; and creates measures and indicators of product and service characteristics that are important to customers (physicians, employees, department, and other organizations).
●All other duties as assigned.

Additional Requirements

Education - Bachelors degree in Related Field
Certifications - Licensed Nursing Facility Administrator; Nursing Home Administrator (NHA)/Residential Care/Assisted Living Administrators (RC/AL)

Education - Masters degree in Related Field

Physical Requirements:
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

50 Monument Health Custer Hospital

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Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.