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Job CategoryRevenue Cycle
Job FamilyRegistration and Scheduling
DepartmentRCH Specialty Hospital
Scheduled Weekly Hours40
Job SummaryProvides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Other duties as assigned.
●Assists with notification and direction of personnel in emergency situations.
●Communicates the need for preauthorization for exams prior to completion of exam scheduling.
●Communicates with clients to ensure exam times are acceptable, and requirements for exams are understood.
●Documents changes in scheduled exams and patient demographics in the appropriate systems.
●Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam.
●Acts as a resource for scheduling issues and new employees.
●Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized.
●All other duties as assigned.
Education - High School Diploma/GED Equivalent in General Studies
Experience - 1+ years of Clinical Experience; 1+ years of Scheduling Experience
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.10 Monument Health Rapid City Hospital, Inc.
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Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.Apply