Release of Information Technician | Full Time 40 Hours

Rapid City, SD Full time 22_603


Current Employees:

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Job Category

Revenue Cycle

Job Family

Health Information Management


RCH Health Information Management

Scheduled Weekly Hours



Employee Type


Job Summary

Accurately processes requests for personal health information according to guidelines and policies.

Job Description

Essential Functions:

Rapid City Hospital Department
●Accurately receives and processes requests for patient information according to time frames as outlined in the Departmental goals. Accomplishes evaluation of requests for many categories of requests, including those for treatment, payment, and Healthcare operations, as well as those specific requestors such as commercial insurances, workmen’s compensation insurances, social services, disability, Medicare, Champus, courts, attorneys, and law enforcement. Processes the requests in a timely manner.
●Exercises independent judgment with regard to maintaining the confidentiality of personal health information in accordance with the HIPAA Privacy Standards and the policies of Rapid City Hospital. Consults Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
●Enters requests for information into the medical records ROI module on a daily basis to allow an audit trail of requests received and actions taken. Assigns a tracking number to the request.
●Assists Hospital workforce and Departments with questions and concerns regarding the release of personal health information for continuing care treatment, insurance payment, and Healthcare operations. Reviews policy guidelines and consults the Supervisor, Director, Privacy Officer or Staff Counsel as necessary.
●Communicates closely with the Coordinator, Director, and Corporate Legal Counsel on any requests which are in question.
●Updates the request in the Release of Information log-module, listing specific actions take, dates, actions needed, and the status of completion of the request.
●Files, retrieves, and tracks charts in an accurate and complete manner.
●Assists with the backup of clerical and office tasks upon request.
●Continually assists callers or customers in any way possible, routing communications to appropriate personnel within the Department or Hospital immediately. Utilizes verification policies where applicable.
●Assists with assignments related to Release of Information upon request.
●All other duties as assigned.

Additional Requirements

Experience - 3+ years of HIPAA Familiarity Experience
Education - Associates degree in Related Field
Certifications - Certified in Healthcare Privacy Compliance (CHPC) - Compliance Certification Board (CCB); Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA)

Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

10 Monument Health Rapid City Hospital, Inc.

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.