Careers

Patient Accounts Representative | Rapid City Hospital | Full Time 40 Hours

Rapid City, SD USA Full time 22_1696

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COVID Vaccination Statement

Ensuring the safety and well-being of our patients, visitors, staff, and communities is our deepest commitment at Monument Health. As a condition of employment, Monument Health requires all employees be fully vaccinated * against COVID-19, or have obtained an approved medical or religious exemption, prior to starting employment. 

*Fully vaccinated means it has been at least two weeks since the completion of a COVID-19 primary vaccination series. COVID-19 primary vaccination series is defined as the administration of a single-dose vaccine (such as the Janssen (Johnson & Johnson) COVID-19 Vaccine) or the administration of all required doses of a multi-dose vaccine (such as the Pfizer-BioNTech COVID-19 Vaccine (interchangeable with the licensed Comirnaty Vaccine) or the Moderna COVID-19 Vaccine).

Pay Rate Range

$17.00

to

$19.55

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Responsible for conducting all necessary follow-up of accounts identified by practice management reports and/or work lists in accordance with established guidelines, with the primary goal of collection of accounts receivable.

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

  • Conducts timely follow up of claims as needed.
  • Demonstrates application of follow up processes necessary to ensure prompt, appropriate reimbursement of services and supplies bills to third parties and appropriate payment of services and supplies due from patients, as evidenced by documentation, observation and feedback.
  • Integrates compliance standards and payer specific data to properly file claims.
  • Maintains and updates appropriate system documentation to provide information regarding claim processing to internal or external customers.
  • Recognizes problem situations in the reimbursement process and initiates an appropriate response as evidenced by documentation and feedback.
  • Uses judgement and decision making skills in relation to the identification of patient responsibility in providing information to the insurance company. Further identifies unresolved requests of patient responsibility and transfers account to self pay.
  • Attends mandatory training sessions as directed by the Corporate Compliance Officer and the Billing Compliance Officer as recorded in the education logs.
  • All other duties as assigned.

Additional Requirements

Required:
Education - High School Diploma/GED Equivalent in General Studies

Preferred:
Experience - 1+ years of Clerical Experience; 1+ years of Medical Patient Accounts/Financial Service Experience
Certifications - Certified Clinical Account Technician (CCAT) - Accredited University or accredited training professionals; Certified Patient Account Technician (CPAT) - Accredited University or accredited training professionals

Physical Requirements:
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Job Category

Finance

Job Family

Insurance Services

Department

CS Provider Patient Financial Services

Scheduled Weekly Hours

40

Shift

Employee Type

Regular

15 Corporate Services Division

Make a differenceEvery day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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