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Job Category
Support ServicesJob Family
Materials ManagementDepartment
Home Plus MHOSH HMEScheduled Weekly Hours
40Shift
Employee Type
RegularJob Summary
The Equipment/Warehouse Technician is responsible for managing inventory for all store locations and warehouse. This position works with customers in the setup and tear down of in-home product use and provide a professional in-home service. The Equipment/Warehouse Technician can provide knowledgeable product information on deliverables. This position maintains inventory and dispositions inventory that is expired or requires immediate replacement.Job Description
Essential Functions:
- Manages product inventory control in HME stores, closets, and warehouse.
- Performs customer in-home setup and tear down of home medical equipment.
- Educates and trains customers on home medical equipment product use.
- Performs call-outs for product maintenance and warranty repairs.
- Completes the preparation and packaging of products for delivery and/or mailing.
- Generates purchase requests for replenishing of inventory.
- Provide Home Modification options to better meet the needs of the customer.
- Coordinates deliveries with Order Specialists and customers.
- May obtain required signatures, insurance cards, and payment for delivery of special products.
- Maintenances, cleans, and repairs used products in the Warehouse for future uses.
- Supports front office staff as needed.
- All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Certification - Drivers License - State
Experience - 3+ years Home Medical Equipment Experience; 3+ years Inventory Management Experience; 3+ years Customer Service
Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.40 Monument Health Home PlusMake a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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