Biller | Insurance Services | Full Time 40 Hours

Rapid City, SD Full time 22_1250


Current Employees:

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Job Category


Job Family

Insurance Services


CS Provider Patient Financial Services

Scheduled Weekly Hours



Day (United States of America)

Employee Type


Job Summary

Perform duties necessary to ensure the proper interpretation, processing, recording, approval and payment of inpatient and outpatient medical claims. Accurately reviews information for processing claims into a computerized system in accordance with the primary payer specifications and billing guidelines.

Job Description

Essential Functions:

  • Demonstrates application of compliance standards and payer specific data to properly file claims and ensures prompt, appropriate reimbursement of services and supplies billed to third parties and appropriate payment of services and supplies due from patients, as evidenced by documentation, observation and feedback.
  • Demonstrates a working knowledge of third party payer procedures including, but not limited to: Commercial Payers, Veterans Administration, worker' compensation, third-party liability, county payers, and all other third party contractual agreements as required.
  • Conducts timely follow up of claims.  Use tools provided to track and trend patterns of claim submission issues that might require Compliance and Charge master staff to resolve, or HIPAA transaction code set review. Research payer requirements and offer suggestions to leadership for claims submission issues.
  • Maintains and updates appropriate system documentation to provide information regarding claim processing to internal or external customers.
  • Identifies unresolved requests of patient responsibility and transfers account to self pay. Performs duties and provides best customer service using behaviors that demonstrate responsibility and accountability.
  • Participates in departmental activities related to performance improvement and quality control.
  • Demonstrates a working knowledge of denial follow up and first level appeals.
  • All other duties as assigned.

Additional Requirements


Education - High School Diploma/GED Equivalent in General Studies

Experience - 1+ years of Clerical Experience; 1+ years of Medical Patient Accounts/Financial Services Experience
Education - Bachelors degree in Accounting, Business, Health Related Field
Certifications - Certified Clinical Account Technician (CCAT) - Accredited University or accredited training professionals; Certified Patient Account Technician (CPAT) - Accredited University or accredited training professionals

Office hours:

Hours of operation are 6:00am - 6pm. Monday - Friday (no weekends)

Required to work 8 hour shifts between these hours

Required to work in office / no work from home

Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

15 Corporate Services Division

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Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.